Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Vantage Mobility International, Llc
Safety Issue:
Vantage Mobility International, LLC (Vantage) is recalling certain Vantage-modified 2016-2019 Dodge Grand Caravan vehicles. The fuel pump gasket may deteriorate, allowing fuel to leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: May 15, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, 2016, to April 15, 2016. The transmission pump may seize causing a loss of hydraulic pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S44
Recall Date: Jun 24, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured March 16, 2016, to March 17, 2016. The nuts on the third row seatbacks were incorrectly torqued and may become loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S37
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 19, 2015 to August 27, 2015. In the affected vehicles, the bolts that attach the hood striker may loosen and, as a result, the hood may open unexpectedly while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R53
Recall Date: Sep 24, 2015
Consumer Complaints
1.2K ComplaintsChrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TE LEFT CYLINDER HEAD WENT BAD AT 80,000 MILES
Corrective Action:
TE LEFT CYLINDER HEAD WENT BAD AT 80,000 MILES
Additional Notes:
TE LEFT CYLINDER HEAD WENT BAD AT 80,000 MILES
Mfg Campaign: 11288215
Recall Date: Dec 10, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
SAFETY ISSUES WITH BOTH REAR SLIDING DOORS. THE PASSENGER DOOR STOPPED WORKING ALL TOGETHER. IT IS CLOSED AND WILL NOT OPEN USING AUTOMATIC OPENERS OR EVEN BY HAND. THE PASSENGER SIDE SLIDEING DOOR NOW MAKES A LOUD BUZZING NOISE ANY TIME YOU UNLOCK THE DOOR. THE DOOR STILL UNLOCKS AND LOCKS NORMALLY AND OPEN AND CLOSES NORMALLY BUT THE BUZZING NOISE JUST STARTED ABOUT A WEEK AGO. IT DOES THIS WHETHER THE VEHICLE IS RUNNING OR NOT. ONLY MAKES THE NOISE WHEN UNLOCKING THE DOOR, NOT LOCKING.
Corrective Action:
SAFETY ISSUES WITH BOTH REAR SLIDING DOORS. THE PASSENGER DOOR STOPPED WORKING ALL TOGETHER. IT IS CLOSED AND WILL NOT OPEN USING AUTOMATIC OPENERS OR EVEN BY HAND. THE PASSENGER SIDE SLIDEING DOOR NOW MAKES A LOUD BUZZING NOISE ANY TIME YOU UNLOCK THE DOOR. THE DOOR STILL UNLOCKS AND LOCKS NORMALLY AND OPEN AND CLOSES NORMALLY BUT THE BUZZING NOISE JUST STARTED ABOUT A WEEK AGO. IT DOES THIS WHETHER THE VEHICLE IS RUNNING OR NOT. ONLY MAKES THE NOISE WHEN UNLOCKING THE DOOR, NOT LOCKING.
Additional Notes:
SAFETY ISSUES WITH BOTH REAR SLIDING DOORS. THE PASSENGER DOOR STOPPED WORKING ALL TOGETHER. IT IS CLOSED AND WILL NOT OPEN USING AUTOMATIC OPENERS OR EVEN BY HAND. THE PASSENGER SIDE SLIDEING DOOR NOW MAKES A LOUD BUZZING NOISE ANY TIME YOU UNLOCK THE DOOR. THE DOOR STILL UNLOCKS AND LOCKS NORMALLY AND OPEN AND CLOSES NORMALLY BUT THE BUZZING NOISE JUST STARTED ABOUT A WEEK AGO. IT DOES THIS WHETHER THE VEHICLE IS RUNNING OR NOT. ONLY MAKES THE NOISE WHEN UNLOCKING THE DOOR, NOT LOCKING.
Mfg Campaign: 11287890
Recall Date: Dec 9, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. WHILE DRIVING 35 MPH, THE VEHICLE SHIFTED OUT OF GEAR AND MADE AN UNUSUAL NOISE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TURNED OFF, RESTARTED, AND DRIVEN TO THE CONTACT'S RESIDENCE; HOWEVER, THE FAILURE RECURRED. THE CONTACT CALLED LITHIA CHRYSLER DODGE JEEP RAM FIAT OF BRYAN COLLEGE STATION AT 979-213-53 (LOCATED AT 301 N EARL RUDDER FWY, BRYAN, TX 77802) WHERE IT WAS STATED THAT THE TRANSMISSION WAS ABOUT TO GO OUT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. WHILE DRIVING 35 MPH, THE VEHICLE SHIFTED OUT OF GEAR AND MADE AN UNUSUAL NOISE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TURNED OFF, RESTARTED, AND DRIVEN TO THE CONTACT'S RESIDENCE; HOWEVER, THE FAILURE RECURRED. THE CONTACT CALLED LITHIA CHRYSLER DODGE JEEP RAM FIAT OF BRYAN COLLEGE STATION AT 979-213-53 (LOCATED AT 301 N EARL RUDDER FWY, BRYAN, TX 77802) WHERE IT WAS STATED THAT THE TRANSMISSION WAS ABOUT TO GO OUT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. WHILE DRIVING 35 MPH, THE VEHICLE SHIFTED OUT OF GEAR AND MADE AN UNUSUAL NOISE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TURNED OFF, RESTARTED, AND DRIVEN TO THE CONTACT'S RESIDENCE; HOWEVER, THE FAILURE RECURRED. THE CONTACT CALLED LITHIA CHRYSLER DODGE JEEP RAM FIAT OF BRYAN COLLEGE STATION AT 979-213-53 (LOCATED AT 301 N EARL RUDDER FWY, BRYAN, TX 77802) WHERE IT WAS STATED THAT THE TRANSMISSION WAS ABOUT TO GO OUT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.
Mfg Campaign: 11287931
Recall Date: Dec 9, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
WE HAVE PERFORMED VERY REGULAR MAINTENANCE ON OUR VEHICLE SINCE PURCHASING IT. WE REACHED 95K MILES AND OUT OF NOWHERE, WHILE DRIVING, IT LOST ABILITY TO PULL FORWARD AND STARTED WHINING LOUDLY. I TURNED IT OFF AND BACK ON AGAIN AND IT MOVED FORWARD INTO THE DRIVE BUT CONTINUED TO MAKE THE LOUD NOISE. RESEARCH POINTS TO POWER TRAIN AND 2016 DODGE GRAND CARAVAN HAD AN APPARENT RECALL ON THE POWER TRAIN TRANSMISSION PUMP. YOUR REPORT SHOWS 0 UNREPAIRED RECALLS. WHAT DO WE DO?
Corrective Action:
WE HAVE PERFORMED VERY REGULAR MAINTENANCE ON OUR VEHICLE SINCE PURCHASING IT. WE REACHED 95K MILES AND OUT OF NOWHERE, WHILE DRIVING, IT LOST ABILITY TO PULL FORWARD AND STARTED WHINING LOUDLY. I TURNED IT OFF AND BACK ON AGAIN AND IT MOVED FORWARD INTO THE DRIVE BUT CONTINUED TO MAKE THE LOUD NOISE. RESEARCH POINTS TO POWER TRAIN AND 2016 DODGE GRAND CARAVAN HAD AN APPARENT RECALL ON THE POWER TRAIN TRANSMISSION PUMP. YOUR REPORT SHOWS 0 UNREPAIRED RECALLS. WHAT DO WE DO?
Additional Notes:
WE HAVE PERFORMED VERY REGULAR MAINTENANCE ON OUR VEHICLE SINCE PURCHASING IT. WE REACHED 95K MILES AND OUT OF NOWHERE, WHILE DRIVING, IT LOST ABILITY TO PULL FORWARD AND STARTED WHINING LOUDLY. I TURNED IT OFF AND BACK ON AGAIN AND IT MOVED FORWARD INTO THE DRIVE BUT CONTINUED TO MAKE THE LOUD NOISE. RESEARCH POINTS TO POWER TRAIN AND 2016 DODGE GRAND CARAVAN HAD AN APPARENT RECALL ON THE POWER TRAIN TRANSMISSION PUMP. YOUR REPORT SHOWS 0 UNREPAIRED RECALLS. WHAT DO WE DO?
Mfg Campaign: 11287813
Recall Date: Dec 8, 2019
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY:DOOR
Potential Consequences:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR SLIDING DOORS WERE STUCK IN THE LOCKED POSITION AND FAILED TO OPEN WITH THE KEY FOB OR MANUALLY. ALSO, THERE WAS AN ABNORMAL BUZZING NOISE DETECTED FROM THE DRIVER'S SIDE SLIDING DOOR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE GREASE WAS APPLIED TO THE SLIDING DOOR; HOWEVER, THE FAILURE RECURRED WITHIN TWO DAYS. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 120,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR SLIDING DOORS WERE STUCK IN THE LOCKED POSITION AND FAILED TO OPEN WITH THE KEY FOB OR MANUALLY. ALSO, THERE WAS AN ABNORMAL BUZZING NOISE DETECTED FROM THE DRIVER'S SIDE SLIDING DOOR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE GREASE WAS APPLIED TO THE SLIDING DOOR; HOWEVER, THE FAILURE RECURRED WITHIN TWO DAYS. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 120,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR SLIDING DOORS WERE STUCK IN THE LOCKED POSITION AND FAILED TO OPEN WITH THE KEY FOB OR MANUALLY. ALSO, THERE WAS AN ABNORMAL BUZZING NOISE DETECTED FROM THE DRIVER'S SIDE SLIDING DOOR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE GREASE WAS APPLIED TO THE SLIDING DOOR; HOWEVER, THE FAILURE RECURRED WITHIN TWO DAYS. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 120,000.
Mfg Campaign: 11287538
Recall Date: Dec 6, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
THE TRANSMISION DOES NOT WORK. THE VEHICLE DONT MOVE. THE VEHICLE IS STATIONARY
Corrective Action:
THE TRANSMISION DOES NOT WORK. THE VEHICLE DONT MOVE. THE VEHICLE IS STATIONARY
Additional Notes:
THE TRANSMISION DOES NOT WORK. THE VEHICLE DONT MOVE. THE VEHICLE IS STATIONARY
Mfg Campaign: 11286881
Recall Date: Dec 4, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. WHEN THE VEHICLE WAS STATIONARY, AN ABNORMAL NOISE SOUNDED FROM THE HOOD OF THE ENGINE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 68,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. WHEN THE VEHICLE WAS STATIONARY, AN ABNORMAL NOISE SOUNDED FROM THE HOOD OF THE ENGINE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 68,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. WHEN THE VEHICLE WAS STATIONARY, AN ABNORMAL NOISE SOUNDED FROM THE HOOD OF THE ENGINE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 68,000.
Mfg Campaign: 11286674
Recall Date: Dec 3, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE REAR DRIVER SIDE SLIDING DOOR WILL NOT OPEN. ONE DAY IT JUST STOPPED WORKING. THIS CAR WAS NOT EVEN 1 YEAR OLD WHEN THIS HAPPENED ONLY 40,000 MILES ON THE CAR. I HAVE CAME TO THE CONCLUSION THIS IS A COMMON PROBLEM AMONG DODGE CARAVAN BUT THIS IS A HUGE SAFETY ISSUE. MOST PEOPLE THAT PURCHASE A MINIVAN HAVE YOUNG CHILDREN AND HAVING A DOOR THAT DOESN'T OPEN POSES A SERIOUS RISK IN AN EMERGENCY. I HAVE READ MANY POST WITH PEOPLE HAVING THE SAME ISSUE AND HOPEFULLY THEY WILL FILE A COMPLAINT AS WELL.
Corrective Action:
THE REAR DRIVER SIDE SLIDING DOOR WILL NOT OPEN. ONE DAY IT JUST STOPPED WORKING. THIS CAR WAS NOT EVEN 1 YEAR OLD WHEN THIS HAPPENED ONLY 40,000 MILES ON THE CAR. I HAVE CAME TO THE CONCLUSION THIS IS A COMMON PROBLEM AMONG DODGE CARAVAN BUT THIS IS A HUGE SAFETY ISSUE. MOST PEOPLE THAT PURCHASE A MINIVAN HAVE YOUNG CHILDREN AND HAVING A DOOR THAT DOESN'T OPEN POSES A SERIOUS RISK IN AN EMERGENCY. I HAVE READ MANY POST WITH PEOPLE HAVING THE SAME ISSUE AND HOPEFULLY THEY WILL FILE A COMPLAINT AS WELL.
Additional Notes:
THE REAR DRIVER SIDE SLIDING DOOR WILL NOT OPEN. ONE DAY IT JUST STOPPED WORKING. THIS CAR WAS NOT EVEN 1 YEAR OLD WHEN THIS HAPPENED ONLY 40,000 MILES ON THE CAR. I HAVE CAME TO THE CONCLUSION THIS IS A COMMON PROBLEM AMONG DODGE CARAVAN BUT THIS IS A HUGE SAFETY ISSUE. MOST PEOPLE THAT PURCHASE A MINIVAN HAVE YOUNG CHILDREN AND HAVING A DOOR THAT DOESN'T OPEN POSES A SERIOUS RISK IN AN EMERGENCY. I HAVE READ MANY POST WITH PEOPLE HAVING THE SAME ISSUE AND HOPEFULLY THEY WILL FILE A COMPLAINT AS WELL.
Mfg Campaign: 11286302
Recall Date: Dec 2, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE RIGHT REAR SLIDING DOOR MAKES A LOUD BUZZING NOISE ANYTIME THE UNLOCK BUTTON INSIDE THE VEHICLE OR WHEN THE KEY FOB IS PUSHED TO UNLOCK.
Corrective Action:
THE RIGHT REAR SLIDING DOOR MAKES A LOUD BUZZING NOISE ANYTIME THE UNLOCK BUTTON INSIDE THE VEHICLE OR WHEN THE KEY FOB IS PUSHED TO UNLOCK.
Additional Notes:
THE RIGHT REAR SLIDING DOOR MAKES A LOUD BUZZING NOISE ANYTIME THE UNLOCK BUTTON INSIDE THE VEHICLE OR WHEN THE KEY FOB IS PUSHED TO UNLOCK.
Mfg Campaign: 11283002
Recall Date: Nov 30, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
THE CAR HAS NOISE.
Corrective Action:
THE CAR HAS NOISE.
Additional Notes:
THE CAR HAS NOISE.
Mfg Campaign: 11282799
Recall Date: Nov 28, 2019
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
THE CAR HAS NOISE.
Corrective Action:
THE CAR HAS NOISE.
Additional Notes:
THE CAR HAS NOISE.
Mfg Campaign: 11282799
Recall Date: Nov 28, 2019
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE DOOR ACCENTATORS IN BOTH REAR DOORS HAVE STOPPED WORKING . THE DEALERSHIP FIXED ONE WHICH WAS GREAT BUT THE AUTOMATIC DOOR LOCKS NO LONGER FUNCTION IN EITHER DOOR AS WELL . THE FIRST DOOR WAS GRINDING WHENEVER WE TRIED TO USE THE DOOR LOCKS OR EVEN STOPPED THE CAR AND PUT IT IN PARK . ALSO THE KEY FOB IS DEFECTIVE FOR THIS CAR I HAVE CHANGED THE BATTERY ONCE A MONTH AND IT ONLY UNLOCKS THE DOORS SOMETIMES .
Corrective Action:
THE DOOR ACCENTATORS IN BOTH REAR DOORS HAVE STOPPED WORKING . THE DEALERSHIP FIXED ONE WHICH WAS GREAT BUT THE AUTOMATIC DOOR LOCKS NO LONGER FUNCTION IN EITHER DOOR AS WELL . THE FIRST DOOR WAS GRINDING WHENEVER WE TRIED TO USE THE DOOR LOCKS OR EVEN STOPPED THE CAR AND PUT IT IN PARK . ALSO THE KEY FOB IS DEFECTIVE FOR THIS CAR I HAVE CHANGED THE BATTERY ONCE A MONTH AND IT ONLY UNLOCKS THE DOORS SOMETIMES .
Additional Notes:
THE DOOR ACCENTATORS IN BOTH REAR DOORS HAVE STOPPED WORKING . THE DEALERSHIP FIXED ONE WHICH WAS GREAT BUT THE AUTOMATIC DOOR LOCKS NO LONGER FUNCTION IN EITHER DOOR AS WELL . THE FIRST DOOR WAS GRINDING WHENEVER WE TRIED TO USE THE DOOR LOCKS OR EVEN STOPPED THE CAR AND PUT IT IN PARK . ALSO THE KEY FOB IS DEFECTIVE FOR THIS CAR I HAVE CHANGED THE BATTERY ONCE A MONTH AND IT ONLY UNLOCKS THE DOORS SOMETIMES .
Mfg Campaign: 11282258
Recall Date: Nov 25, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
OUR VAN STARTED TO SHUTTER AND WOULD SOMETIMES DIE WHEN WE COMING TO A STOP. IT THEN STARTED NOT SHIFTING RIGHT. WE WERE GOING UP MOUNTAINS AND IT WOULD NOT DRIVE. IT WOULD NOT SHIFT RIGHT. THE TRANSMISSION COMPLETELY WENT OUT AFTER A YEAR AND A HALF OF USE. WE HAVE KEPT ITS OIL CHANGED AND ALWAYS HAD THE FLUID CHECKED. THERE WAS FLUID STILL IN IT. THERE WAS NO REASON.
Corrective Action:
OUR VAN STARTED TO SHUTTER AND WOULD SOMETIMES DIE WHEN WE COMING TO A STOP. IT THEN STARTED NOT SHIFTING RIGHT. WE WERE GOING UP MOUNTAINS AND IT WOULD NOT DRIVE. IT WOULD NOT SHIFT RIGHT. THE TRANSMISSION COMPLETELY WENT OUT AFTER A YEAR AND A HALF OF USE. WE HAVE KEPT ITS OIL CHANGED AND ALWAYS HAD THE FLUID CHECKED. THERE WAS FLUID STILL IN IT. THERE WAS NO REASON.
Additional Notes:
OUR VAN STARTED TO SHUTTER AND WOULD SOMETIMES DIE WHEN WE COMING TO A STOP. IT THEN STARTED NOT SHIFTING RIGHT. WE WERE GOING UP MOUNTAINS AND IT WOULD NOT DRIVE. IT WOULD NOT SHIFT RIGHT. THE TRANSMISSION COMPLETELY WENT OUT AFTER A YEAR AND A HALF OF USE. WE HAVE KEPT ITS OIL CHANGED AND ALWAYS HAD THE FLUID CHECKED. THERE WAS FLUID STILL IN IT. THERE WAS NO REASON.
Mfg Campaign: 11281942
Recall Date: Nov 23, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. WHILE DRIVING 60 MPH AND APPROACHING AN INTERSECTION, THE VEHICLE WOULD SHUDDER OR ACCELERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO CRONIC CHRYSLER DODGE JEEP RAM (2515 N EXPY, GRIFFIN, GA 30223) WHERE IT WAS DIAGNOSED THAT THERE WAS AIR IN THE TRANSMISSION FLUID AND IT NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER PROVIDED CASE NUMBER: 64797399. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN). THE FAILURE MILEAGE WAS APPROXIMATELY 94,618.
Corrective Action:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. WHILE DRIVING 60 MPH AND APPROACHING AN INTERSECTION, THE VEHICLE WOULD SHUDDER OR ACCELERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO CRONIC CHRYSLER DODGE JEEP RAM (2515 N EXPY, GRIFFIN, GA 30223) WHERE IT WAS DIAGNOSED THAT THERE WAS AIR IN THE TRANSMISSION FLUID AND IT NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER PROVIDED CASE NUMBER: 64797399. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN). THE FAILURE MILEAGE WAS APPROXIMATELY 94,618.
Additional Notes:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. WHILE DRIVING 60 MPH AND APPROACHING AN INTERSECTION, THE VEHICLE WOULD SHUDDER OR ACCELERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO CRONIC CHRYSLER DODGE JEEP RAM (2515 N EXPY, GRIFFIN, GA 30223) WHERE IT WAS DIAGNOSED THAT THERE WAS AIR IN THE TRANSMISSION FLUID AND IT NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER PROVIDED CASE NUMBER: 64797399. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN). THE FAILURE MILEAGE WAS APPROXIMATELY 94,618.
Mfg Campaign: 11281730
Recall Date: Nov 22, 2019
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
LEFT SIDE SLIDING DOOR STUCK IN SHUT POSITION IN JULY 2019. JUST LOCKED SHUT. THIS IS A MANUAL, NOT ELECTRICAL DOOR. DOES NOT RESPOND TO ANY LOCKS, FOB BUTTONS AND OR HANDLES. THERE WAS NO ACCIDENT OR ANYTHING THAT "CAUSED" IT. IT JUST WILL NOT OPEN.
Corrective Action:
LEFT SIDE SLIDING DOOR STUCK IN SHUT POSITION IN JULY 2019. JUST LOCKED SHUT. THIS IS A MANUAL, NOT ELECTRICAL DOOR. DOES NOT RESPOND TO ANY LOCKS, FOB BUTTONS AND OR HANDLES. THERE WAS NO ACCIDENT OR ANYTHING THAT "CAUSED" IT. IT JUST WILL NOT OPEN.
Additional Notes:
LEFT SIDE SLIDING DOOR STUCK IN SHUT POSITION IN JULY 2019. JUST LOCKED SHUT. THIS IS A MANUAL, NOT ELECTRICAL DOOR. DOES NOT RESPOND TO ANY LOCKS, FOB BUTTONS AND OR HANDLES. THERE WAS NO ACCIDENT OR ANYTHING THAT "CAUSED" IT. IT JUST WILL NOT OPEN.
Mfg Campaign: 11281772
Recall Date: Nov 22, 2019
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I HAVE 2 SEPERATE ISSUES. THE FIRST ISSUE IS LIKE MANY OTHER CARAVAN OWNERS, THE REAR SLIDING DOOR LOCKS ARE BOTH MALFUNCTIONING. THE REAR DRIVERS DOOR STARTED WITH THE LOUD BUZZING WHEN IT WOULD LOCK AT AROUND 60,000 MILES. AT AROUND 92,000 MILES THE REAR PASSENGER DOORLOCK BROKE IN THE LOCKED POSITION. THE DOOR WILL NOT UNLOCK ELECTRICALLY OR MANUALLY. IT IS PERMANENTLY LOCKED. THIS IS A VERY BAD SAFTEY ISSUE! IF THERE WAS AN EMERGENCY AND THE DRIVERS REAR DOOR GOT DAMAGED, NO ONE IN THE REAR OF THE VEHICLE CAN GET OUT! AS MANY COMPLAINTS THAT I HAVE SEEN ON THIS ISSUE, THIS IS CLEARLY A DEFECTIVE PART THAT SHOULD BE RECALLED! MY SECOND ISSUE IS THE CABLES THAT MAKE THE MIDDLE PASSENGER SEAT FOLD UP HAVE BROKEN. THIS HAPPENED AT AROUND 80,000 MILES. BOTH FAILURES HAPPENED WHEN THE VEHICLE WAS STATIONARY.
Corrective Action:
I HAVE 2 SEPERATE ISSUES. THE FIRST ISSUE IS LIKE MANY OTHER CARAVAN OWNERS, THE REAR SLIDING DOOR LOCKS ARE BOTH MALFUNCTIONING. THE REAR DRIVERS DOOR STARTED WITH THE LOUD BUZZING WHEN IT WOULD LOCK AT AROUND 60,000 MILES. AT AROUND 92,000 MILES THE REAR PASSENGER DOORLOCK BROKE IN THE LOCKED POSITION. THE DOOR WILL NOT UNLOCK ELECTRICALLY OR MANUALLY. IT IS PERMANENTLY LOCKED. THIS IS A VERY BAD SAFTEY ISSUE! IF THERE WAS AN EMERGENCY AND THE DRIVERS REAR DOOR GOT DAMAGED, NO ONE IN THE REAR OF THE VEHICLE CAN GET OUT! AS MANY COMPLAINTS THAT I HAVE SEEN ON THIS ISSUE, THIS IS CLEARLY A DEFECTIVE PART THAT SHOULD BE RECALLED! MY SECOND ISSUE IS THE CABLES THAT MAKE THE MIDDLE PASSENGER SEAT FOLD UP HAVE BROKEN. THIS HAPPENED AT AROUND 80,000 MILES. BOTH FAILURES HAPPENED WHEN THE VEHICLE WAS STATIONARY.
Additional Notes:
I HAVE 2 SEPERATE ISSUES. THE FIRST ISSUE IS LIKE MANY OTHER CARAVAN OWNERS, THE REAR SLIDING DOOR LOCKS ARE BOTH MALFUNCTIONING. THE REAR DRIVERS DOOR STARTED WITH THE LOUD BUZZING WHEN IT WOULD LOCK AT AROUND 60,000 MILES. AT AROUND 92,000 MILES THE REAR PASSENGER DOORLOCK BROKE IN THE LOCKED POSITION. THE DOOR WILL NOT UNLOCK ELECTRICALLY OR MANUALLY. IT IS PERMANENTLY LOCKED. THIS IS A VERY BAD SAFTEY ISSUE! IF THERE WAS AN EMERGENCY AND THE DRIVERS REAR DOOR GOT DAMAGED, NO ONE IN THE REAR OF THE VEHICLE CAN GET OUT! AS MANY COMPLAINTS THAT I HAVE SEEN ON THIS ISSUE, THIS IS CLEARLY A DEFECTIVE PART THAT SHOULD BE RECALLED! MY SECOND ISSUE IS THE CABLES THAT MAKE THE MIDDLE PASSENGER SEAT FOLD UP HAVE BROKEN. THIS HAPPENED AT AROUND 80,000 MILES. BOTH FAILURES HAPPENED WHEN THE VEHICLE WAS STATIONARY.
Mfg Campaign: 11281485
Recall Date: Nov 21, 2019
Chrysler (fca Us, Llc)
Defect Description:
SEATS
Potential Consequences:
I HAVE 2 SEPERATE ISSUES. THE FIRST ISSUE IS LIKE MANY OTHER CARAVAN OWNERS, THE REAR SLIDING DOOR LOCKS ARE BOTH MALFUNCTIONING. THE REAR DRIVERS DOOR STARTED WITH THE LOUD BUZZING WHEN IT WOULD LOCK AT AROUND 60,000 MILES. AT AROUND 92,000 MILES THE REAR PASSENGER DOORLOCK BROKE IN THE LOCKED POSITION. THE DOOR WILL NOT UNLOCK ELECTRICALLY OR MANUALLY. IT IS PERMANENTLY LOCKED. THIS IS A VERY BAD SAFTEY ISSUE! IF THERE WAS AN EMERGENCY AND THE DRIVERS REAR DOOR GOT DAMAGED, NO ONE IN THE REAR OF THE VEHICLE CAN GET OUT! AS MANY COMPLAINTS THAT I HAVE SEEN ON THIS ISSUE, THIS IS CLEARLY A DEFECTIVE PART THAT SHOULD BE RECALLED! MY SECOND ISSUE IS THE CABLES THAT MAKE THE MIDDLE PASSENGER SEAT FOLD UP HAVE BROKEN. THIS HAPPENED AT AROUND 80,000 MILES. BOTH FAILURES HAPPENED WHEN THE VEHICLE WAS STATIONARY.
Corrective Action:
I HAVE 2 SEPERATE ISSUES. THE FIRST ISSUE IS LIKE MANY OTHER CARAVAN OWNERS, THE REAR SLIDING DOOR LOCKS ARE BOTH MALFUNCTIONING. THE REAR DRIVERS DOOR STARTED WITH THE LOUD BUZZING WHEN IT WOULD LOCK AT AROUND 60,000 MILES. AT AROUND 92,000 MILES THE REAR PASSENGER DOORLOCK BROKE IN THE LOCKED POSITION. THE DOOR WILL NOT UNLOCK ELECTRICALLY OR MANUALLY. IT IS PERMANENTLY LOCKED. THIS IS A VERY BAD SAFTEY ISSUE! IF THERE WAS AN EMERGENCY AND THE DRIVERS REAR DOOR GOT DAMAGED, NO ONE IN THE REAR OF THE VEHICLE CAN GET OUT! AS MANY COMPLAINTS THAT I HAVE SEEN ON THIS ISSUE, THIS IS CLEARLY A DEFECTIVE PART THAT SHOULD BE RECALLED! MY SECOND ISSUE IS THE CABLES THAT MAKE THE MIDDLE PASSENGER SEAT FOLD UP HAVE BROKEN. THIS HAPPENED AT AROUND 80,000 MILES. BOTH FAILURES HAPPENED WHEN THE VEHICLE WAS STATIONARY.
Additional Notes:
I HAVE 2 SEPERATE ISSUES. THE FIRST ISSUE IS LIKE MANY OTHER CARAVAN OWNERS, THE REAR SLIDING DOOR LOCKS ARE BOTH MALFUNCTIONING. THE REAR DRIVERS DOOR STARTED WITH THE LOUD BUZZING WHEN IT WOULD LOCK AT AROUND 60,000 MILES. AT AROUND 92,000 MILES THE REAR PASSENGER DOORLOCK BROKE IN THE LOCKED POSITION. THE DOOR WILL NOT UNLOCK ELECTRICALLY OR MANUALLY. IT IS PERMANENTLY LOCKED. THIS IS A VERY BAD SAFTEY ISSUE! IF THERE WAS AN EMERGENCY AND THE DRIVERS REAR DOOR GOT DAMAGED, NO ONE IN THE REAR OF THE VEHICLE CAN GET OUT! AS MANY COMPLAINTS THAT I HAVE SEEN ON THIS ISSUE, THIS IS CLEARLY A DEFECTIVE PART THAT SHOULD BE RECALLED! MY SECOND ISSUE IS THE CABLES THAT MAKE THE MIDDLE PASSENGER SEAT FOLD UP HAVE BROKEN. THIS HAPPENED AT AROUND 80,000 MILES. BOTH FAILURES HAPPENED WHEN THE VEHICLE WAS STATIONARY.
Mfg Campaign: 11281485
Recall Date: Nov 21, 2019
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE DRIVER PASSENGER DOOR IS LOCK AND WILL NOT UNLOCK OR OPEN
Corrective Action:
THE DRIVER PASSENGER DOOR IS LOCK AND WILL NOT UNLOCK OR OPEN
Additional Notes:
THE DRIVER PASSENGER DOOR IS LOCK AND WILL NOT UNLOCK OR OPEN
Mfg Campaign: 11281268
Recall Date: Nov 20, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE DRIVING THIS VEHICLE IT BEGAN TO LOSE POWER AND WOULD NOT ACCELERATE WHEN I PUSHED THE GAS AND THEN THE VEHICLE WOULD JUMP FROM 1 TO 5 RPMS. TOOK TO DODGE DEALERSHIP THEY HAD TO REBUILD THE TRANSMISSION DUE TO BAD TRANSMISSION PUMP.
Corrective Action:
WHILE DRIVING THIS VEHICLE IT BEGAN TO LOSE POWER AND WOULD NOT ACCELERATE WHEN I PUSHED THE GAS AND THEN THE VEHICLE WOULD JUMP FROM 1 TO 5 RPMS. TOOK TO DODGE DEALERSHIP THEY HAD TO REBUILD THE TRANSMISSION DUE TO BAD TRANSMISSION PUMP.
Additional Notes:
WHILE DRIVING THIS VEHICLE IT BEGAN TO LOSE POWER AND WOULD NOT ACCELERATE WHEN I PUSHED THE GAS AND THEN THE VEHICLE WOULD JUMP FROM 1 TO 5 RPMS. TOOK TO DODGE DEALERSHIP THEY HAD TO REBUILD THE TRANSMISSION DUE TO BAD TRANSMISSION PUMP.
Mfg Campaign: 11280456
Recall Date: Nov 16, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION PUMP FALIURE IN THE MIDDLE OF DRIVING (ON RR. 47), HAD TO PROCEED TO A SPOT TO STOP, MAKING A LEFT TURN AT A GREEN LIGHT NOT KNOWING IF IT WOULD ACTUALLY ACCELERATE,NOW I AM TOLD BY A MECHANIC THAT WHENEVER THE PUMP HEATS UP WE WILL LOSE ALL GEARS...
Corrective Action:
TRANSMISSION PUMP FALIURE IN THE MIDDLE OF DRIVING (ON RR. 47), HAD TO PROCEED TO A SPOT TO STOP, MAKING A LEFT TURN AT A GREEN LIGHT NOT KNOWING IF IT WOULD ACTUALLY ACCELERATE,NOW I AM TOLD BY A MECHANIC THAT WHENEVER THE PUMP HEATS UP WE WILL LOSE ALL GEARS...
Additional Notes:
TRANSMISSION PUMP FALIURE IN THE MIDDLE OF DRIVING (ON RR. 47), HAD TO PROCEED TO A SPOT TO STOP, MAKING A LEFT TURN AT A GREEN LIGHT NOT KNOWING IF IT WOULD ACTUALLY ACCELERATE,NOW I AM TOLD BY A MECHANIC THAT WHENEVER THE PUMP HEATS UP WE WILL LOSE ALL GEARS...
Mfg Campaign: 11280356
Recall Date: Nov 15, 2019
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