Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Vantage Mobility International, Llc
Safety Issue:
Vantage Mobility International, LLC (Vantage) is recalling certain Vantage-modified 2016-2019 Dodge Grand Caravan vehicles. The fuel pump gasket may deteriorate, allowing fuel to leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: May 15, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, 2016, to April 15, 2016. The transmission pump may seize causing a loss of hydraulic pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S44
Recall Date: Jun 24, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured March 16, 2016, to March 17, 2016. The nuts on the third row seatbacks were incorrectly torqued and may become loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S37
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 19, 2015 to August 27, 2015. In the affected vehicles, the bolts that attach the hood striker may loosen and, as a result, the hood may open unexpectedly while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R53
Recall Date: Sep 24, 2015
Consumer Complaints
1.2K ComplaintsChrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
VAN STOPPED GOING IN AND OUT OF GEAR IN THE MIDDLE OF TRAFFIC AND ALMOST CAUSED A SEVERE ACCIDENT. VAN WAS IN MOTION ON A CITY STREET AND MOVING.
Corrective Action:
VAN STOPPED GOING IN AND OUT OF GEAR IN THE MIDDLE OF TRAFFIC AND ALMOST CAUSED A SEVERE ACCIDENT. VAN WAS IN MOTION ON A CITY STREET AND MOVING.
Additional Notes:
VAN STOPPED GOING IN AND OUT OF GEAR IN THE MIDDLE OF TRAFFIC AND ALMOST CAUSED A SEVERE ACCIDENT. VAN WAS IN MOTION ON A CITY STREET AND MOVING.
Mfg Campaign: 11271049
Recall Date: Oct 25, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE LIFTGATE WILL NOT OPEN. SOMEDAYS IT WILL OPEN BY PUSH BUTTON OR BY THE FOB, BUT WHEN IT STOPS WORKING IT WILL BE WEEKS BEFORE IT STARTS TO WORK AGAIN. THE LIFTGATE WONT OPEN MANUALLY WHICH CAN BE A SAFETY HAZARD IF THERE WAS A. EMERGENCY. THE CAR IS PARKED WHEN THIS HAPPENS.
Corrective Action:
THE LIFTGATE WILL NOT OPEN. SOMEDAYS IT WILL OPEN BY PUSH BUTTON OR BY THE FOB, BUT WHEN IT STOPS WORKING IT WILL BE WEEKS BEFORE IT STARTS TO WORK AGAIN. THE LIFTGATE WONT OPEN MANUALLY WHICH CAN BE A SAFETY HAZARD IF THERE WAS A. EMERGENCY. THE CAR IS PARKED WHEN THIS HAPPENS.
Additional Notes:
THE LIFTGATE WILL NOT OPEN. SOMEDAYS IT WILL OPEN BY PUSH BUTTON OR BY THE FOB, BUT WHEN IT STOPS WORKING IT WILL BE WEEKS BEFORE IT STARTS TO WORK AGAIN. THE LIFTGATE WONT OPEN MANUALLY WHICH CAN BE A SAFETY HAZARD IF THERE WAS A. EMERGENCY. THE CAR IS PARKED WHEN THIS HAPPENS.
Mfg Campaign: 11270595
Recall Date: Oct 24, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE PASSENGER REAR DOOR MAKES A BUZZING SOUND AND DOES NOT LOCK OR UNLOCK.
Corrective Action:
THE PASSENGER REAR DOOR MAKES A BUZZING SOUND AND DOES NOT LOCK OR UNLOCK.
Additional Notes:
THE PASSENGER REAR DOOR MAKES A BUZZING SOUND AND DOES NOT LOCK OR UNLOCK.
Mfg Campaign: 11270652
Recall Date: Oct 24, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE TRANSMISSION IS ALL MESSED UP. WHEN YOU GET IN AND START UP THE VAN AND PUT IT IN GEAR IT ACTS LIKE YOU ARE FEATHERING A MANUAL TRANSMISSION AND IT WILL SLOWLY START TO TAKE OFF. WHEN SIFTING THROUGH THE GEARS IT WILL SOMETIMES SLIP, THE RPMS WILL REV UP AND DOWN THEN JUMP INTO GEAR. SOMETIMES WHEN IT DOWN SHIFTS IT WILL JERK WHEN WE ARE STOPPING, I HAVE LEARNED THAT THIS IS CALL A BUMP STOP BY THE TECHS.ALSO IF WE HAVE 3 OR 4 PEOPLE IN THE VAN AND WE TRY AND BACK UP IT JERKS VIOLENTLY, IT FEELS LIKE YOU ARE ON A BUCKING BRONCO. I HAVE TAKEN IT TO THE DEALER, AUDOBON CHRYSLER IN HENDERSON KY. THEY KEEP TELLING ME THAT THEY CAN'T DUPLICATE THE PROBLEM, AND THAT THEIR ARE NO RECALLS ON THIS VAN. IT'S FUNNY THAT I CAN GO ON LINE AND FIND ALL KINDS OF RECALLS ABOUT THE POWER TRAIN AND MANY OTHER PROBLEMS WITH THE 2016 DODGE GRAND CARAVANS, BUT THE DEALER CAN'T SEEM TO FIND ANY RECALLS??? I CAN'T RECALL THE EXACT DATE WHEN WE PURCHASED THE VAN, I WOULD HAVE TO LOOK IT UP,IT WAS ABOUT A YEAR AGO AND WE ARE STILL FIGHTING WITH THE DEALER AS OF 10/24/2019 BECAUSE THE PROBLEM IS ONGOING AND GETTING WORSE??
Corrective Action:
THE TRANSMISSION IS ALL MESSED UP. WHEN YOU GET IN AND START UP THE VAN AND PUT IT IN GEAR IT ACTS LIKE YOU ARE FEATHERING A MANUAL TRANSMISSION AND IT WILL SLOWLY START TO TAKE OFF. WHEN SIFTING THROUGH THE GEARS IT WILL SOMETIMES SLIP, THE RPMS WILL REV UP AND DOWN THEN JUMP INTO GEAR. SOMETIMES WHEN IT DOWN SHIFTS IT WILL JERK WHEN WE ARE STOPPING, I HAVE LEARNED THAT THIS IS CALL A BUMP STOP BY THE TECHS.ALSO IF WE HAVE 3 OR 4 PEOPLE IN THE VAN AND WE TRY AND BACK UP IT JERKS VIOLENTLY, IT FEELS LIKE YOU ARE ON A BUCKING BRONCO. I HAVE TAKEN IT TO THE DEALER, AUDOBON CHRYSLER IN HENDERSON KY. THEY KEEP TELLING ME THAT THEY CAN'T DUPLICATE THE PROBLEM, AND THAT THEIR ARE NO RECALLS ON THIS VAN. IT'S FUNNY THAT I CAN GO ON LINE AND FIND ALL KINDS OF RECALLS ABOUT THE POWER TRAIN AND MANY OTHER PROBLEMS WITH THE 2016 DODGE GRAND CARAVANS, BUT THE DEALER CAN'T SEEM TO FIND ANY RECALLS??? I CAN'T RECALL THE EXACT DATE WHEN WE PURCHASED THE VAN, I WOULD HAVE TO LOOK IT UP,IT WAS ABOUT A YEAR AGO AND WE ARE STILL FIGHTING WITH THE DEALER AS OF 10/24/2019 BECAUSE THE PROBLEM IS ONGOING AND GETTING WORSE??
Additional Notes:
THE TRANSMISSION IS ALL MESSED UP. WHEN YOU GET IN AND START UP THE VAN AND PUT IT IN GEAR IT ACTS LIKE YOU ARE FEATHERING A MANUAL TRANSMISSION AND IT WILL SLOWLY START TO TAKE OFF. WHEN SIFTING THROUGH THE GEARS IT WILL SOMETIMES SLIP, THE RPMS WILL REV UP AND DOWN THEN JUMP INTO GEAR. SOMETIMES WHEN IT DOWN SHIFTS IT WILL JERK WHEN WE ARE STOPPING, I HAVE LEARNED THAT THIS IS CALL A BUMP STOP BY THE TECHS.ALSO IF WE HAVE 3 OR 4 PEOPLE IN THE VAN AND WE TRY AND BACK UP IT JERKS VIOLENTLY, IT FEELS LIKE YOU ARE ON A BUCKING BRONCO. I HAVE TAKEN IT TO THE DEALER, AUDOBON CHRYSLER IN HENDERSON KY. THEY KEEP TELLING ME THAT THEY CAN'T DUPLICATE THE PROBLEM, AND THAT THEIR ARE NO RECALLS ON THIS VAN. IT'S FUNNY THAT I CAN GO ON LINE AND FIND ALL KINDS OF RECALLS ABOUT THE POWER TRAIN AND MANY OTHER PROBLEMS WITH THE 2016 DODGE GRAND CARAVANS, BUT THE DEALER CAN'T SEEM TO FIND ANY RECALLS??? I CAN'T RECALL THE EXACT DATE WHEN WE PURCHASED THE VAN, I WOULD HAVE TO LOOK IT UP,IT WAS ABOUT A YEAR AGO AND WE ARE STILL FIGHTING WITH THE DEALER AS OF 10/24/2019 BECAUSE THE PROBLEM IS ONGOING AND GETTING WORSE??
Mfg Campaign: 11270822
Recall Date: Oct 24, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
THE TRANSMISSION IS ALL MESSED UP. WHEN YOU GET IN AND START UP THE VAN AND PUT IT IN GEAR IT ACTS LIKE YOU ARE FEATHERING A MANUAL TRANSMISSION AND IT WILL SLOWLY START TO TAKE OFF. WHEN SIFTING THROUGH THE GEARS IT WILL SOMETIMES SLIP, THE RPMS WILL REV UP AND DOWN THEN JUMP INTO GEAR. SOMETIMES WHEN IT DOWN SHIFTS IT WILL JERK WHEN WE ARE STOPPING, I HAVE LEARNED THAT THIS IS CALL A BUMP STOP BY THE TECHS.ALSO IF WE HAVE 3 OR 4 PEOPLE IN THE VAN AND WE TRY AND BACK UP IT JERKS VIOLENTLY, IT FEELS LIKE YOU ARE ON A BUCKING BRONCO. I HAVE TAKEN IT TO THE DEALER, AUDOBON CHRYSLER IN HENDERSON KY. THEY KEEP TELLING ME THAT THEY CAN'T DUPLICATE THE PROBLEM, AND THAT THEIR ARE NO RECALLS ON THIS VAN. IT'S FUNNY THAT I CAN GO ON LINE AND FIND ALL KINDS OF RECALLS ABOUT THE POWER TRAIN AND MANY OTHER PROBLEMS WITH THE 2016 DODGE GRAND CARAVANS, BUT THE DEALER CAN'T SEEM TO FIND ANY RECALLS??? I CAN'T RECALL THE EXACT DATE WHEN WE PURCHASED THE VAN, I WOULD HAVE TO LOOK IT UP,IT WAS ABOUT A YEAR AGO AND WE ARE STILL FIGHTING WITH THE DEALER AS OF 10/24/2019 BECAUSE THE PROBLEM IS ONGOING AND GETTING WORSE??
Corrective Action:
THE TRANSMISSION IS ALL MESSED UP. WHEN YOU GET IN AND START UP THE VAN AND PUT IT IN GEAR IT ACTS LIKE YOU ARE FEATHERING A MANUAL TRANSMISSION AND IT WILL SLOWLY START TO TAKE OFF. WHEN SIFTING THROUGH THE GEARS IT WILL SOMETIMES SLIP, THE RPMS WILL REV UP AND DOWN THEN JUMP INTO GEAR. SOMETIMES WHEN IT DOWN SHIFTS IT WILL JERK WHEN WE ARE STOPPING, I HAVE LEARNED THAT THIS IS CALL A BUMP STOP BY THE TECHS.ALSO IF WE HAVE 3 OR 4 PEOPLE IN THE VAN AND WE TRY AND BACK UP IT JERKS VIOLENTLY, IT FEELS LIKE YOU ARE ON A BUCKING BRONCO. I HAVE TAKEN IT TO THE DEALER, AUDOBON CHRYSLER IN HENDERSON KY. THEY KEEP TELLING ME THAT THEY CAN'T DUPLICATE THE PROBLEM, AND THAT THEIR ARE NO RECALLS ON THIS VAN. IT'S FUNNY THAT I CAN GO ON LINE AND FIND ALL KINDS OF RECALLS ABOUT THE POWER TRAIN AND MANY OTHER PROBLEMS WITH THE 2016 DODGE GRAND CARAVANS, BUT THE DEALER CAN'T SEEM TO FIND ANY RECALLS??? I CAN'T RECALL THE EXACT DATE WHEN WE PURCHASED THE VAN, I WOULD HAVE TO LOOK IT UP,IT WAS ABOUT A YEAR AGO AND WE ARE STILL FIGHTING WITH THE DEALER AS OF 10/24/2019 BECAUSE THE PROBLEM IS ONGOING AND GETTING WORSE??
Additional Notes:
THE TRANSMISSION IS ALL MESSED UP. WHEN YOU GET IN AND START UP THE VAN AND PUT IT IN GEAR IT ACTS LIKE YOU ARE FEATHERING A MANUAL TRANSMISSION AND IT WILL SLOWLY START TO TAKE OFF. WHEN SIFTING THROUGH THE GEARS IT WILL SOMETIMES SLIP, THE RPMS WILL REV UP AND DOWN THEN JUMP INTO GEAR. SOMETIMES WHEN IT DOWN SHIFTS IT WILL JERK WHEN WE ARE STOPPING, I HAVE LEARNED THAT THIS IS CALL A BUMP STOP BY THE TECHS.ALSO IF WE HAVE 3 OR 4 PEOPLE IN THE VAN AND WE TRY AND BACK UP IT JERKS VIOLENTLY, IT FEELS LIKE YOU ARE ON A BUCKING BRONCO. I HAVE TAKEN IT TO THE DEALER, AUDOBON CHRYSLER IN HENDERSON KY. THEY KEEP TELLING ME THAT THEY CAN'T DUPLICATE THE PROBLEM, AND THAT THEIR ARE NO RECALLS ON THIS VAN. IT'S FUNNY THAT I CAN GO ON LINE AND FIND ALL KINDS OF RECALLS ABOUT THE POWER TRAIN AND MANY OTHER PROBLEMS WITH THE 2016 DODGE GRAND CARAVANS, BUT THE DEALER CAN'T SEEM TO FIND ANY RECALLS??? I CAN'T RECALL THE EXACT DATE WHEN WE PURCHASED THE VAN, I WOULD HAVE TO LOOK IT UP,IT WAS ABOUT A YEAR AGO AND WE ARE STILL FIGHTING WITH THE DEALER AS OF 10/24/2019 BECAUSE THE PROBLEM IS ONGOING AND GETTING WORSE??
Mfg Campaign: 11270822
Recall Date: Oct 24, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE LOCK SWITCH WENT OUT ON VEHICLE AFTER HAVING IT FOR 2 YEARS. THE AC UNIT IN THE BACK HALF GOES IN/OUT. THE TRANSMISSION IS GOING OUT ON THE CAR AFTER HAVING IT FOR 3YEARS IN MAY.
Corrective Action:
THE LOCK SWITCH WENT OUT ON VEHICLE AFTER HAVING IT FOR 2 YEARS. THE AC UNIT IN THE BACK HALF GOES IN/OUT. THE TRANSMISSION IS GOING OUT ON THE CAR AFTER HAVING IT FOR 3YEARS IN MAY.
Additional Notes:
THE LOCK SWITCH WENT OUT ON VEHICLE AFTER HAVING IT FOR 2 YEARS. THE AC UNIT IN THE BACK HALF GOES IN/OUT. THE TRANSMISSION IS GOING OUT ON THE CAR AFTER HAVING IT FOR 3YEARS IN MAY.
Mfg Campaign: 11270386
Recall Date: Oct 23, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE LOCK SWITCH WENT OUT ON VEHICLE AFTER HAVING IT FOR 2 YEARS. THE AC UNIT IN THE BACK HALF GOES IN/OUT. THE TRANSMISSION IS GOING OUT ON THE CAR AFTER HAVING IT FOR 3YEARS IN MAY.
Corrective Action:
THE LOCK SWITCH WENT OUT ON VEHICLE AFTER HAVING IT FOR 2 YEARS. THE AC UNIT IN THE BACK HALF GOES IN/OUT. THE TRANSMISSION IS GOING OUT ON THE CAR AFTER HAVING IT FOR 3YEARS IN MAY.
Additional Notes:
THE LOCK SWITCH WENT OUT ON VEHICLE AFTER HAVING IT FOR 2 YEARS. THE AC UNIT IN THE BACK HALF GOES IN/OUT. THE TRANSMISSION IS GOING OUT ON THE CAR AFTER HAVING IT FOR 3YEARS IN MAY.
Mfg Campaign: 11270386
Recall Date: Oct 23, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE SLIDING DOOR MAKES A BUZZING SOUND UPON LOCKING THE DOOR. THE VEHICLE WAS STATIONARY.
Corrective Action:
THE SLIDING DOOR MAKES A BUZZING SOUND UPON LOCKING THE DOOR. THE VEHICLE WAS STATIONARY.
Additional Notes:
THE SLIDING DOOR MAKES A BUZZING SOUND UPON LOCKING THE DOOR. THE VEHICLE WAS STATIONARY.
Mfg Campaign: 11270019
Recall Date: Oct 21, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE SLIDING DOOR MAKES A BUZZING SOUND UPON LOCKING THE DOOR. THE VEHICLE WAS STATIONARY.
Corrective Action:
THE SLIDING DOOR MAKES A BUZZING SOUND UPON LOCKING THE DOOR. THE VEHICLE WAS STATIONARY.
Additional Notes:
THE SLIDING DOOR MAKES A BUZZING SOUND UPON LOCKING THE DOOR. THE VEHICLE WAS STATIONARY.
Mfg Campaign: 11270019
Recall Date: Oct 21, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
PASSENGER REAR SLIDING DOOR WILL NOT UNLOCK OR OPEN. I CANNOT OPEN THE DOOR TO GET MY KIDS IN OR OUT. THE DOOR UNLOCKED AND OPENED WITH NO PROBLEMS WHEN PUTTING MY KIDS IN. I DROVE FIVE MILES, STOPPED SHUT THE VAN OFF AND TRIED TO OPEN THE DOOR AND IT WOULDN'T UNLOCK OR OPEN
Corrective Action:
PASSENGER REAR SLIDING DOOR WILL NOT UNLOCK OR OPEN. I CANNOT OPEN THE DOOR TO GET MY KIDS IN OR OUT. THE DOOR UNLOCKED AND OPENED WITH NO PROBLEMS WHEN PUTTING MY KIDS IN. I DROVE FIVE MILES, STOPPED SHUT THE VAN OFF AND TRIED TO OPEN THE DOOR AND IT WOULDN'T UNLOCK OR OPEN
Additional Notes:
PASSENGER REAR SLIDING DOOR WILL NOT UNLOCK OR OPEN. I CANNOT OPEN THE DOOR TO GET MY KIDS IN OR OUT. THE DOOR UNLOCKED AND OPENED WITH NO PROBLEMS WHEN PUTTING MY KIDS IN. I DROVE FIVE MILES, STOPPED SHUT THE VAN OFF AND TRIED TO OPEN THE DOOR AND IT WOULDN'T UNLOCK OR OPEN
Mfg Campaign: 11270022
Recall Date: Oct 21, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. WHILE DRIVING 20 MPH, THE VEHICLE WAS NOT SHIFTING WHILE THE RPMS INCREASED. THE VEHICLE WAS TAKEN TO ORLANDO DODGE CHRYSLER JEEP RAM (4101 W COLONIAL DR, ORLANDO, FL 32808, (407) 299-1120), BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REFERENCED NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN); HOWEVER, THE VIN WAS NOT INCLUDED. THE CONTACT MENTIONED THAT ON THE WAY BACK TO THE DEALER, THE VEHICLE HESITATED TO DRIVE AND STALLED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN BACK TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS CONTACTED TWICE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 93,783. *LN*JB
Corrective Action:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. WHILE DRIVING 20 MPH, THE VEHICLE WAS NOT SHIFTING WHILE THE RPMS INCREASED. THE VEHICLE WAS TAKEN TO ORLANDO DODGE CHRYSLER JEEP RAM (4101 W COLONIAL DR, ORLANDO, FL 32808, (407) 299-1120), BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REFERENCED NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN); HOWEVER, THE VIN WAS NOT INCLUDED. THE CONTACT MENTIONED THAT ON THE WAY BACK TO THE DEALER, THE VEHICLE HESITATED TO DRIVE AND STALLED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN BACK TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS CONTACTED TWICE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 93,783. *LN*JB
Additional Notes:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. WHILE DRIVING 20 MPH, THE VEHICLE WAS NOT SHIFTING WHILE THE RPMS INCREASED. THE VEHICLE WAS TAKEN TO ORLANDO DODGE CHRYSLER JEEP RAM (4101 W COLONIAL DR, ORLANDO, FL 32808, (407) 299-1120), BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REFERENCED NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN); HOWEVER, THE VIN WAS NOT INCLUDED. THE CONTACT MENTIONED THAT ON THE WAY BACK TO THE DEALER, THE VEHICLE HESITATED TO DRIVE AND STALLED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN BACK TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS CONTACTED TWICE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 93,783. *LN*JB
Mfg Campaign: 11269417
Recall Date: Oct 18, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
THE VEHICLE WAS DRIVE-ABLE BUT WOULD NOT GO ABOVE 40MPH WHEN MOTION IN ON THE HIGHWAY OR STREET. THE VEHICLE HESITATE AND SHIFT GEARS WHEN TRYING TO GO ABOVE 40MPH.I TOOK THE VEHICLE TO CERTIFIED DODGE DEALER WHO SAID IT WAS MY TRANSMISSION AND IT NEEDS TO BE REPLACED. THE VEHICLE IS 2016 DODGE CARAVAN.
Corrective Action:
THE VEHICLE WAS DRIVE-ABLE BUT WOULD NOT GO ABOVE 40MPH WHEN MOTION IN ON THE HIGHWAY OR STREET. THE VEHICLE HESITATE AND SHIFT GEARS WHEN TRYING TO GO ABOVE 40MPH.I TOOK THE VEHICLE TO CERTIFIED DODGE DEALER WHO SAID IT WAS MY TRANSMISSION AND IT NEEDS TO BE REPLACED. THE VEHICLE IS 2016 DODGE CARAVAN.
Additional Notes:
THE VEHICLE WAS DRIVE-ABLE BUT WOULD NOT GO ABOVE 40MPH WHEN MOTION IN ON THE HIGHWAY OR STREET. THE VEHICLE HESITATE AND SHIFT GEARS WHEN TRYING TO GO ABOVE 40MPH.I TOOK THE VEHICLE TO CERTIFIED DODGE DEALER WHO SAID IT WAS MY TRANSMISSION AND IT NEEDS TO BE REPLACED. THE VEHICLE IS 2016 DODGE CARAVAN.
Mfg Campaign: 11268965
Recall Date: Oct 16, 2019
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
THE VEHICLE WAS DRIVE-ABLE BUT WOULD NOT GO ABOVE 40MPH WHEN MOTION IN ON THE HIGHWAY OR STREET. THE VEHICLE HESITATE AND SHIFT GEARS WHEN TRYING TO GO ABOVE 40MPH.I TOOK THE VEHICLE TO CERTIFIED DODGE DEALER WHO SAID IT WAS MY TRANSMISSION AND IT NEEDS TO BE REPLACED. THE VEHICLE IS 2016 DODGE CARAVAN.
Corrective Action:
THE VEHICLE WAS DRIVE-ABLE BUT WOULD NOT GO ABOVE 40MPH WHEN MOTION IN ON THE HIGHWAY OR STREET. THE VEHICLE HESITATE AND SHIFT GEARS WHEN TRYING TO GO ABOVE 40MPH.I TOOK THE VEHICLE TO CERTIFIED DODGE DEALER WHO SAID IT WAS MY TRANSMISSION AND IT NEEDS TO BE REPLACED. THE VEHICLE IS 2016 DODGE CARAVAN.
Additional Notes:
THE VEHICLE WAS DRIVE-ABLE BUT WOULD NOT GO ABOVE 40MPH WHEN MOTION IN ON THE HIGHWAY OR STREET. THE VEHICLE HESITATE AND SHIFT GEARS WHEN TRYING TO GO ABOVE 40MPH.I TOOK THE VEHICLE TO CERTIFIED DODGE DEALER WHO SAID IT WAS MY TRANSMISSION AND IT NEEDS TO BE REPLACED. THE VEHICLE IS 2016 DODGE CARAVAN.
Mfg Campaign: 11268965
Recall Date: Oct 16, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
PASSENGER REAR SLIDING DOOR MAKES EXTREMELY LOUD BUZZING NOISE WHEN ANY DOORS LOCK OR UNLOCK. THERE HAD BEEN NO DAMAGE DONE TO THE VEHICLE AND THIS CAME COMPLETELY RANDOM. VERY DISAPPOINTED IN DODGE! I WALKED OUT HIT UNLOCK ON THE KEY FOB WHILE VEHICLE WAS STATIONARY IN MY DRIVEWAY. HEARD BUSZZZZZZZ SUPER LOUD GOT NERVOUS COULDN'T FIGURE OUT THE NOISE. I FIGURED IT OUT WHEN I TURNED THE IGNITION AND THE DOORS THEN LOCKED AND THE NOISE HAPPENED AGAIN. HAS NOW HAPPENED EVERYTIME SINCE THEN AND IT'S EXTREMELY LOUD.
Corrective Action:
PASSENGER REAR SLIDING DOOR MAKES EXTREMELY LOUD BUZZING NOISE WHEN ANY DOORS LOCK OR UNLOCK. THERE HAD BEEN NO DAMAGE DONE TO THE VEHICLE AND THIS CAME COMPLETELY RANDOM. VERY DISAPPOINTED IN DODGE! I WALKED OUT HIT UNLOCK ON THE KEY FOB WHILE VEHICLE WAS STATIONARY IN MY DRIVEWAY. HEARD BUSZZZZZZZ SUPER LOUD GOT NERVOUS COULDN'T FIGURE OUT THE NOISE. I FIGURED IT OUT WHEN I TURNED THE IGNITION AND THE DOORS THEN LOCKED AND THE NOISE HAPPENED AGAIN. HAS NOW HAPPENED EVERYTIME SINCE THEN AND IT'S EXTREMELY LOUD.
Additional Notes:
PASSENGER REAR SLIDING DOOR MAKES EXTREMELY LOUD BUZZING NOISE WHEN ANY DOORS LOCK OR UNLOCK. THERE HAD BEEN NO DAMAGE DONE TO THE VEHICLE AND THIS CAME COMPLETELY RANDOM. VERY DISAPPOINTED IN DODGE! I WALKED OUT HIT UNLOCK ON THE KEY FOB WHILE VEHICLE WAS STATIONARY IN MY DRIVEWAY. HEARD BUSZZZZZZZ SUPER LOUD GOT NERVOUS COULDN'T FIGURE OUT THE NOISE. I FIGURED IT OUT WHEN I TURNED THE IGNITION AND THE DOORS THEN LOCKED AND THE NOISE HAPPENED AGAIN. HAS NOW HAPPENED EVERYTIME SINCE THEN AND IT'S EXTREMELY LOUD.
Mfg Campaign: 11268661
Recall Date: Oct 15, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
PASSENGER REAR SLIDING DOOR MAKES EXTREMELY LOUD BUZZING NOISE WHEN ANY DOORS LOCK OR UNLOCK. THERE HAD BEEN NO DAMAGE DONE TO THE VEHICLE AND THIS CAME COMPLETELY RANDOM. VERY DISAPPOINTED IN DODGE! I WALKED OUT HIT UNLOCK ON THE KEY FOB WHILE VEHICLE WAS STATIONARY IN MY DRIVEWAY. HEARD BUSZZZZZZZ SUPER LOUD GOT NERVOUS COULDN'T FIGURE OUT THE NOISE. I FIGURED IT OUT WHEN I TURNED THE IGNITION AND THE DOORS THEN LOCKED AND THE NOISE HAPPENED AGAIN. HAS NOW HAPPENED EVERYTIME SINCE THEN AND IT'S EXTREMELY LOUD.
Corrective Action:
PASSENGER REAR SLIDING DOOR MAKES EXTREMELY LOUD BUZZING NOISE WHEN ANY DOORS LOCK OR UNLOCK. THERE HAD BEEN NO DAMAGE DONE TO THE VEHICLE AND THIS CAME COMPLETELY RANDOM. VERY DISAPPOINTED IN DODGE! I WALKED OUT HIT UNLOCK ON THE KEY FOB WHILE VEHICLE WAS STATIONARY IN MY DRIVEWAY. HEARD BUSZZZZZZZ SUPER LOUD GOT NERVOUS COULDN'T FIGURE OUT THE NOISE. I FIGURED IT OUT WHEN I TURNED THE IGNITION AND THE DOORS THEN LOCKED AND THE NOISE HAPPENED AGAIN. HAS NOW HAPPENED EVERYTIME SINCE THEN AND IT'S EXTREMELY LOUD.
Additional Notes:
PASSENGER REAR SLIDING DOOR MAKES EXTREMELY LOUD BUZZING NOISE WHEN ANY DOORS LOCK OR UNLOCK. THERE HAD BEEN NO DAMAGE DONE TO THE VEHICLE AND THIS CAME COMPLETELY RANDOM. VERY DISAPPOINTED IN DODGE! I WALKED OUT HIT UNLOCK ON THE KEY FOB WHILE VEHICLE WAS STATIONARY IN MY DRIVEWAY. HEARD BUSZZZZZZZ SUPER LOUD GOT NERVOUS COULDN'T FIGURE OUT THE NOISE. I FIGURED IT OUT WHEN I TURNED THE IGNITION AND THE DOORS THEN LOCKED AND THE NOISE HAPPENED AGAIN. HAS NOW HAPPENED EVERYTIME SINCE THEN AND IT'S EXTREMELY LOUD.
Mfg Campaign: 11268661
Recall Date: Oct 15, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
REAR PASSENGER SLIDING DOOR MAKES BUZZING NOISE WHEN UNLOCKING. THE LOCK AND UNLOCK DOESN'T ALWAYS WORK.
Corrective Action:
REAR PASSENGER SLIDING DOOR MAKES BUZZING NOISE WHEN UNLOCKING. THE LOCK AND UNLOCK DOESN'T ALWAYS WORK.
Additional Notes:
REAR PASSENGER SLIDING DOOR MAKES BUZZING NOISE WHEN UNLOCKING. THE LOCK AND UNLOCK DOESN'T ALWAYS WORK.
Mfg Campaign: 11268759
Recall Date: Oct 15, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE POWER LOCK ACTUATORS ON THE SIDE SLIDING DOORS HAVE QUIT WORKING ON BOTH THE DRIVER'S SIDE AND PASSENGER SIDE. THE MALFUNCTION IS UNSAFE BECAUSE YOU ARE UNABLE TO UNLOCK THE DOORS MANUALLY OR OPEN THE DOORS. THE DOORS ARE STUCK IN THE LOCKED POSITION AND STUCK CLOSED. IF YOU HAD TO EXIT THE DOOR IN AN EMERGENCY SUCH AS A FIRE OR FLOODING, THE REAR PASSENGERS COULD NOT EXIT THROUGH THE SLIDING DOORS. CURRENTLY, THE PASSENGERS HAVE TO CLIMB OVER THE FRONT SEATS TO EXIT IN THE FRONT.
Corrective Action:
THE POWER LOCK ACTUATORS ON THE SIDE SLIDING DOORS HAVE QUIT WORKING ON BOTH THE DRIVER'S SIDE AND PASSENGER SIDE. THE MALFUNCTION IS UNSAFE BECAUSE YOU ARE UNABLE TO UNLOCK THE DOORS MANUALLY OR OPEN THE DOORS. THE DOORS ARE STUCK IN THE LOCKED POSITION AND STUCK CLOSED. IF YOU HAD TO EXIT THE DOOR IN AN EMERGENCY SUCH AS A FIRE OR FLOODING, THE REAR PASSENGERS COULD NOT EXIT THROUGH THE SLIDING DOORS. CURRENTLY, THE PASSENGERS HAVE TO CLIMB OVER THE FRONT SEATS TO EXIT IN THE FRONT.
Additional Notes:
THE POWER LOCK ACTUATORS ON THE SIDE SLIDING DOORS HAVE QUIT WORKING ON BOTH THE DRIVER'S SIDE AND PASSENGER SIDE. THE MALFUNCTION IS UNSAFE BECAUSE YOU ARE UNABLE TO UNLOCK THE DOORS MANUALLY OR OPEN THE DOORS. THE DOORS ARE STUCK IN THE LOCKED POSITION AND STUCK CLOSED. IF YOU HAD TO EXIT THE DOOR IN AN EMERGENCY SUCH AS A FIRE OR FLOODING, THE REAR PASSENGERS COULD NOT EXIT THROUGH THE SLIDING DOORS. CURRENTLY, THE PASSENGERS HAVE TO CLIMB OVER THE FRONT SEATS TO EXIT IN THE FRONT.
Mfg Campaign: 11268761
Recall Date: Oct 15, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
RIGHT PASSENGER SLIDING DOOR IS STUCK IN LOCKED POSITION. UNABLE TO OPEN OR UNLOCK THE DOOR, AND THERE IS NO MANUAL OVERRIDE. THIS CREATES A SAFETY ISSUE DUE TO INABILITY TO GET MY YOUNG CHILD OUT. THIS PROBLEM OCCURRED OUT OF NOWHERE, ONE DAY IT WORKED AND THE NEXT IT WASN'T. THE VEHICLE WAS STATIONARY. THE VAN ONLY HAS 36 THOUSAND MILES ON IT.
Corrective Action:
RIGHT PASSENGER SLIDING DOOR IS STUCK IN LOCKED POSITION. UNABLE TO OPEN OR UNLOCK THE DOOR, AND THERE IS NO MANUAL OVERRIDE. THIS CREATES A SAFETY ISSUE DUE TO INABILITY TO GET MY YOUNG CHILD OUT. THIS PROBLEM OCCURRED OUT OF NOWHERE, ONE DAY IT WORKED AND THE NEXT IT WASN'T. THE VEHICLE WAS STATIONARY. THE VAN ONLY HAS 36 THOUSAND MILES ON IT.
Additional Notes:
RIGHT PASSENGER SLIDING DOOR IS STUCK IN LOCKED POSITION. UNABLE TO OPEN OR UNLOCK THE DOOR, AND THERE IS NO MANUAL OVERRIDE. THIS CREATES A SAFETY ISSUE DUE TO INABILITY TO GET MY YOUNG CHILD OUT. THIS PROBLEM OCCURRED OUT OF NOWHERE, ONE DAY IT WORKED AND THE NEXT IT WASN'T. THE VEHICLE WAS STATIONARY. THE VAN ONLY HAS 36 THOUSAND MILES ON IT.
Mfg Campaign: 11268187
Recall Date: Oct 13, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
DRIVERS SLIDE SLIDING DOOR STUCK IN THE LOCKED POSITION. DOOR COMPLETELY STUCK SHUT
Corrective Action:
DRIVERS SLIDE SLIDING DOOR STUCK IN THE LOCKED POSITION. DOOR COMPLETELY STUCK SHUT
Additional Notes:
DRIVERS SLIDE SLIDING DOOR STUCK IN THE LOCKED POSITION. DOOR COMPLETELY STUCK SHUT
Mfg Campaign: 11268071
Recall Date: Oct 12, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE BEGAN TO HESITATE AND WOULD NOT EXCEED 40 MPH. AT TIMES, THE VEHICLE COULD NOT BE DRIVEN. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE BEGAN TO HESITATE AND WOULD NOT EXCEED 40 MPH. AT TIMES, THE VEHICLE COULD NOT BE DRIVEN. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE BEGAN TO HESITATE AND WOULD NOT EXCEED 40 MPH. AT TIMES, THE VEHICLE COULD NOT BE DRIVEN. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.
Mfg Campaign: 11267855
Recall Date: Oct 11, 2019
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