Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Vantage Mobility International, Llc
Safety Issue:
Vantage Mobility International, LLC (Vantage) is recalling certain Vantage-modified 2016-2019 Dodge Grand Caravan vehicles. The fuel pump gasket may deteriorate, allowing fuel to leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: May 15, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, 2016, to April 15, 2016. The transmission pump may seize causing a loss of hydraulic pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S44
Recall Date: Jun 24, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured March 16, 2016, to March 17, 2016. The nuts on the third row seatbacks were incorrectly torqued and may become loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S37
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 19, 2015 to August 27, 2015. In the affected vehicles, the bolts that attach the hood striker may loosen and, as a result, the hood may open unexpectedly while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R53
Recall Date: Sep 24, 2015
Consumer Complaints
1.2K ComplaintsChrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHEN I OPEN OR UNLOCK MY DOORS, I GET A LOUD BUZZER. I SEE FROM ON-LINE POSTS THIS IS A COMMON PROBLEM WITH 2016 VANS LIKE MINE AND IT COSTS $600 TO FIX. THIS SHOULD BE A RECALL.
Corrective Action:
WHEN I OPEN OR UNLOCK MY DOORS, I GET A LOUD BUZZER. I SEE FROM ON-LINE POSTS THIS IS A COMMON PROBLEM WITH 2016 VANS LIKE MINE AND IT COSTS $600 TO FIX. THIS SHOULD BE A RECALL.
Additional Notes:
WHEN I OPEN OR UNLOCK MY DOORS, I GET A LOUD BUZZER. I SEE FROM ON-LINE POSTS THIS IS A COMMON PROBLEM WITH 2016 VANS LIKE MINE AND IT COSTS $600 TO FIX. THIS SHOULD BE A RECALL.
Mfg Campaign: 11267590
Recall Date: Oct 10, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY 2016 DODGE CARAVAN JUST SHUTS DOWN WHILE DRIVING. AFTER SENDING THE CAR TO THE DODGE DEALER 5 TIMES, IT STILL HAS THE SAME ISSUE. NOW, IT TURNS BACK ON, SO WHEN I TAKE IT, THEY CANT FIND THE PROBLEM. I HEAR THERE ARE LOTS OF THESE ISSUES, BUT NOT SURE WHAT IS WRONG. 1ST TIME, DRIVING IN A PARKING LOT, JUST SHUT DOWN. LOST ALL POWER STEERING, BREAKS, NO LIGHTS, WOULD NOT TURN BACK ON FOR TWO DAYS, SO I TOWED IT TO DODGE.THEY FOUND FAILURE IN THE TIPM, 2ND SAME DAY I GOT THE CAR BACK, I TOWED IT IN AGAIN DRIVING HOME, IT SHUT OFF, NO SIGNS, NO BRAKES, NO STEERING, VERY SCARRY CITY STREET, BLOCKING TRAFFIC. DODGE SAID A WIRE WAS LOOSE. 3RD TIME, COULD NOT DIAGNOSE AS OT IT STARTED BACK UP AND NO CODES. 4TH, THIS TIME IT STOPPED, I SMELLED GAS. THE FUEL LINE BROKE, IT STARTED UP AFTER A GUY PUSHED THE LINE BACK ON. I DROVE IT TO DODGE, HOPING IT WAS THE ISSUE. IT WAS NOT. 5TH TIME, I WAS OUT OF TOWN, IT DROVE THE 4 HOURS, IT WAS THE NEXT DAY IT SHUT DOWN ON ME TWICE ON A BUSY FREEWAY IN AUSTIN TX. IF I WAIT NOW ABOUT 5 TO 10 MINUTES, IT STARTS AGAIN. IN BETWEEN THAT TIME THE THE ENGINE WILL NOT TURN OVER. I TOWED IT TO CARMAX, THEY COULD NOT FIND ANYTHING WRONG AFTER 4 DAYS IN SHOP. DROVE IT HOME, AND IT DIED ON ME 4 TIMES ON THE FREEWAY, BUSY HIGHWAY. IM SO OVER THIS AND SCARED. DROVE IT TO DODGE AGAIN, NO CODES TO SHOW WHY.
Corrective Action:
MY 2016 DODGE CARAVAN JUST SHUTS DOWN WHILE DRIVING. AFTER SENDING THE CAR TO THE DODGE DEALER 5 TIMES, IT STILL HAS THE SAME ISSUE. NOW, IT TURNS BACK ON, SO WHEN I TAKE IT, THEY CANT FIND THE PROBLEM. I HEAR THERE ARE LOTS OF THESE ISSUES, BUT NOT SURE WHAT IS WRONG. 1ST TIME, DRIVING IN A PARKING LOT, JUST SHUT DOWN. LOST ALL POWER STEERING, BREAKS, NO LIGHTS, WOULD NOT TURN BACK ON FOR TWO DAYS, SO I TOWED IT TO DODGE.THEY FOUND FAILURE IN THE TIPM, 2ND SAME DAY I GOT THE CAR BACK, I TOWED IT IN AGAIN DRIVING HOME, IT SHUT OFF, NO SIGNS, NO BRAKES, NO STEERING, VERY SCARRY CITY STREET, BLOCKING TRAFFIC. DODGE SAID A WIRE WAS LOOSE. 3RD TIME, COULD NOT DIAGNOSE AS OT IT STARTED BACK UP AND NO CODES. 4TH, THIS TIME IT STOPPED, I SMELLED GAS. THE FUEL LINE BROKE, IT STARTED UP AFTER A GUY PUSHED THE LINE BACK ON. I DROVE IT TO DODGE, HOPING IT WAS THE ISSUE. IT WAS NOT. 5TH TIME, I WAS OUT OF TOWN, IT DROVE THE 4 HOURS, IT WAS THE NEXT DAY IT SHUT DOWN ON ME TWICE ON A BUSY FREEWAY IN AUSTIN TX. IF I WAIT NOW ABOUT 5 TO 10 MINUTES, IT STARTS AGAIN. IN BETWEEN THAT TIME THE THE ENGINE WILL NOT TURN OVER. I TOWED IT TO CARMAX, THEY COULD NOT FIND ANYTHING WRONG AFTER 4 DAYS IN SHOP. DROVE IT HOME, AND IT DIED ON ME 4 TIMES ON THE FREEWAY, BUSY HIGHWAY. IM SO OVER THIS AND SCARED. DROVE IT TO DODGE AGAIN, NO CODES TO SHOW WHY.
Additional Notes:
MY 2016 DODGE CARAVAN JUST SHUTS DOWN WHILE DRIVING. AFTER SENDING THE CAR TO THE DODGE DEALER 5 TIMES, IT STILL HAS THE SAME ISSUE. NOW, IT TURNS BACK ON, SO WHEN I TAKE IT, THEY CANT FIND THE PROBLEM. I HEAR THERE ARE LOTS OF THESE ISSUES, BUT NOT SURE WHAT IS WRONG. 1ST TIME, DRIVING IN A PARKING LOT, JUST SHUT DOWN. LOST ALL POWER STEERING, BREAKS, NO LIGHTS, WOULD NOT TURN BACK ON FOR TWO DAYS, SO I TOWED IT TO DODGE.THEY FOUND FAILURE IN THE TIPM, 2ND SAME DAY I GOT THE CAR BACK, I TOWED IT IN AGAIN DRIVING HOME, IT SHUT OFF, NO SIGNS, NO BRAKES, NO STEERING, VERY SCARRY CITY STREET, BLOCKING TRAFFIC. DODGE SAID A WIRE WAS LOOSE. 3RD TIME, COULD NOT DIAGNOSE AS OT IT STARTED BACK UP AND NO CODES. 4TH, THIS TIME IT STOPPED, I SMELLED GAS. THE FUEL LINE BROKE, IT STARTED UP AFTER A GUY PUSHED THE LINE BACK ON. I DROVE IT TO DODGE, HOPING IT WAS THE ISSUE. IT WAS NOT. 5TH TIME, I WAS OUT OF TOWN, IT DROVE THE 4 HOURS, IT WAS THE NEXT DAY IT SHUT DOWN ON ME TWICE ON A BUSY FREEWAY IN AUSTIN TX. IF I WAIT NOW ABOUT 5 TO 10 MINUTES, IT STARTS AGAIN. IN BETWEEN THAT TIME THE THE ENGINE WILL NOT TURN OVER. I TOWED IT TO CARMAX, THEY COULD NOT FIND ANYTHING WRONG AFTER 4 DAYS IN SHOP. DROVE IT HOME, AND IT DIED ON ME 4 TIMES ON THE FREEWAY, BUSY HIGHWAY. IM SO OVER THIS AND SCARED. DROVE IT TO DODGE AGAIN, NO CODES TO SHOW WHY.
Mfg Campaign: 11267804
Recall Date: Oct 10, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE VEHICLE HAD NOT BEEN IN ANY KIND OF COLLISION OR HAD ANY DAMAGE TO IT. ONE REAR SLIDING DOOR WILL NOT UNLOCK OR OPEN AND THE OTHER REAR SLIDING DOOR WILL NOT LOCK. THIS IS A VERY CONCERNING SAFETY ISSUE. IF AN ACCIDENT OCCURRED AND THE OCCUPANTS WOULD HAVE TO GET OUT OF THE VEHICLE VERY QUICKLY, THIS COULD BE AFFECTING LIFE OR DEATH. IN ADDITION, THE ONE SLIDING DOOR DOES NOT LOCK SO WHEN THE VEHICLE IS IN MOTION IT CAN BE OPENED. THIS IS A CONCERN FOR ME BECAUSE I HAVE SMALL CHILDREN.. IN ADDITION, THIS IS A MAJOR SECURITY ISSUE SINCE THERE IS NO WAY TO SECURE THE VEHICLE. I HAVE FOUND MANY OTHER PEOPLE THAT HAVE THE SAME COMPLAINTS ABOUT A DEFECT IN THIS VEHICLE AND NOTHING BEING DONE ABOUT IT. ALL I WAS TOLD WAS IT TAKES $1,200 TO FIX IT FOR EACH DOOR.
Corrective Action:
THE VEHICLE HAD NOT BEEN IN ANY KIND OF COLLISION OR HAD ANY DAMAGE TO IT. ONE REAR SLIDING DOOR WILL NOT UNLOCK OR OPEN AND THE OTHER REAR SLIDING DOOR WILL NOT LOCK. THIS IS A VERY CONCERNING SAFETY ISSUE. IF AN ACCIDENT OCCURRED AND THE OCCUPANTS WOULD HAVE TO GET OUT OF THE VEHICLE VERY QUICKLY, THIS COULD BE AFFECTING LIFE OR DEATH. IN ADDITION, THE ONE SLIDING DOOR DOES NOT LOCK SO WHEN THE VEHICLE IS IN MOTION IT CAN BE OPENED. THIS IS A CONCERN FOR ME BECAUSE I HAVE SMALL CHILDREN.. IN ADDITION, THIS IS A MAJOR SECURITY ISSUE SINCE THERE IS NO WAY TO SECURE THE VEHICLE. I HAVE FOUND MANY OTHER PEOPLE THAT HAVE THE SAME COMPLAINTS ABOUT A DEFECT IN THIS VEHICLE AND NOTHING BEING DONE ABOUT IT. ALL I WAS TOLD WAS IT TAKES $1,200 TO FIX IT FOR EACH DOOR.
Additional Notes:
THE VEHICLE HAD NOT BEEN IN ANY KIND OF COLLISION OR HAD ANY DAMAGE TO IT. ONE REAR SLIDING DOOR WILL NOT UNLOCK OR OPEN AND THE OTHER REAR SLIDING DOOR WILL NOT LOCK. THIS IS A VERY CONCERNING SAFETY ISSUE. IF AN ACCIDENT OCCURRED AND THE OCCUPANTS WOULD HAVE TO GET OUT OF THE VEHICLE VERY QUICKLY, THIS COULD BE AFFECTING LIFE OR DEATH. IN ADDITION, THE ONE SLIDING DOOR DOES NOT LOCK SO WHEN THE VEHICLE IS IN MOTION IT CAN BE OPENED. THIS IS A CONCERN FOR ME BECAUSE I HAVE SMALL CHILDREN.. IN ADDITION, THIS IS A MAJOR SECURITY ISSUE SINCE THERE IS NO WAY TO SECURE THE VEHICLE. I HAVE FOUND MANY OTHER PEOPLE THAT HAVE THE SAME COMPLAINTS ABOUT A DEFECT IN THIS VEHICLE AND NOTHING BEING DONE ABOUT IT. ALL I WAS TOLD WAS IT TAKES $1,200 TO FIX IT FOR EACH DOOR.
Mfg Campaign: 11267409
Recall Date: Oct 9, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
DRIVER'S SIDE SLIDING DOOR STUCK LOCKED SHUT. CANT EVEN MANUALLY UNLOCK
Corrective Action:
DRIVER'S SIDE SLIDING DOOR STUCK LOCKED SHUT. CANT EVEN MANUALLY UNLOCK
Additional Notes:
DRIVER'S SIDE SLIDING DOOR STUCK LOCKED SHUT. CANT EVEN MANUALLY UNLOCK
Mfg Campaign: 11266995
Recall Date: Oct 8, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
FIRST INCIDENT WAS IN AUGUST 2017.I HAD SERVICE DONE BECAUSE THE DRIVER'S SIDE SLIDING DOOR STOPPED WORKING AND DID NOT OPEN. SECOND INCIDENT - THIS AUGUST 2019 THE SAME DOOR STOPPED WORKING AND DOES NOT OPEN. THIRD INCIDENT - NOW MY PASSENGER SIDE SLIDING DOOR DOES NOT OPEN EITHER. BOTH SLIDING DOORS CURRENTLY DO NOT OPEN. THEY ARE LOCKED WITH NO MANUAL WAY TO UNLOCK OR OPEN. THESE DOORS ARE FAULTY AND A SERIOUS SAFETY CONCERN. I HAVE TO SMALL CHILDREN THAT IN THE EVENT OF AN EMERGENCY, ARE NOT ABLE TO ESCAPE. DODGE SERVICE CENTERS AREN'T ABLE TO PROVIDE COURTESY VEHICLES DURING THE REPAIR, WHICH ACCORDING TO MY EXPERIENCE, WOULD TAKE APPROXIMATELY 3-4 DAYS TO REPAIR THE FAULTY SLIDING DOOR. THERE ARE SEVERAL COMPLAINTS REGARDING THESE SLIDING DOORS. IF THE SAME ISSUE KEEPS HAPPENING WITH THESE DOORS, THEN THE PROBLEM IS NOT WITH THE USERS. THE ISSUE IS IN THE MECHANISM OF THESE SLIDING DOORS.
Corrective Action:
FIRST INCIDENT WAS IN AUGUST 2017.I HAD SERVICE DONE BECAUSE THE DRIVER'S SIDE SLIDING DOOR STOPPED WORKING AND DID NOT OPEN. SECOND INCIDENT - THIS AUGUST 2019 THE SAME DOOR STOPPED WORKING AND DOES NOT OPEN. THIRD INCIDENT - NOW MY PASSENGER SIDE SLIDING DOOR DOES NOT OPEN EITHER. BOTH SLIDING DOORS CURRENTLY DO NOT OPEN. THEY ARE LOCKED WITH NO MANUAL WAY TO UNLOCK OR OPEN. THESE DOORS ARE FAULTY AND A SERIOUS SAFETY CONCERN. I HAVE TO SMALL CHILDREN THAT IN THE EVENT OF AN EMERGENCY, ARE NOT ABLE TO ESCAPE. DODGE SERVICE CENTERS AREN'T ABLE TO PROVIDE COURTESY VEHICLES DURING THE REPAIR, WHICH ACCORDING TO MY EXPERIENCE, WOULD TAKE APPROXIMATELY 3-4 DAYS TO REPAIR THE FAULTY SLIDING DOOR. THERE ARE SEVERAL COMPLAINTS REGARDING THESE SLIDING DOORS. IF THE SAME ISSUE KEEPS HAPPENING WITH THESE DOORS, THEN THE PROBLEM IS NOT WITH THE USERS. THE ISSUE IS IN THE MECHANISM OF THESE SLIDING DOORS.
Additional Notes:
FIRST INCIDENT WAS IN AUGUST 2017.I HAD SERVICE DONE BECAUSE THE DRIVER'S SIDE SLIDING DOOR STOPPED WORKING AND DID NOT OPEN. SECOND INCIDENT - THIS AUGUST 2019 THE SAME DOOR STOPPED WORKING AND DOES NOT OPEN. THIRD INCIDENT - NOW MY PASSENGER SIDE SLIDING DOOR DOES NOT OPEN EITHER. BOTH SLIDING DOORS CURRENTLY DO NOT OPEN. THEY ARE LOCKED WITH NO MANUAL WAY TO UNLOCK OR OPEN. THESE DOORS ARE FAULTY AND A SERIOUS SAFETY CONCERN. I HAVE TO SMALL CHILDREN THAT IN THE EVENT OF AN EMERGENCY, ARE NOT ABLE TO ESCAPE. DODGE SERVICE CENTERS AREN'T ABLE TO PROVIDE COURTESY VEHICLES DURING THE REPAIR, WHICH ACCORDING TO MY EXPERIENCE, WOULD TAKE APPROXIMATELY 3-4 DAYS TO REPAIR THE FAULTY SLIDING DOOR. THERE ARE SEVERAL COMPLAINTS REGARDING THESE SLIDING DOORS. IF THE SAME ISSUE KEEPS HAPPENING WITH THESE DOORS, THEN THE PROBLEM IS NOT WITH THE USERS. THE ISSUE IS IN THE MECHANISM OF THESE SLIDING DOORS.
Mfg Campaign: 11266715
Recall Date: Oct 7, 2019
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
THE ORC TURNED ON WHILE I WAS DRIVING, THEN TURNED OFF. NOW STAYS ON FOR A LONG TIME AND CHIMES. EVEN WHEN I'M PARKED AND THE CAR IS RUNNING, STAYS ON.
Corrective Action:
THE ORC TURNED ON WHILE I WAS DRIVING, THEN TURNED OFF. NOW STAYS ON FOR A LONG TIME AND CHIMES. EVEN WHEN I'M PARKED AND THE CAR IS RUNNING, STAYS ON.
Additional Notes:
THE ORC TURNED ON WHILE I WAS DRIVING, THEN TURNED OFF. NOW STAYS ON FOR A LONG TIME AND CHIMES. EVEN WHEN I'M PARKED AND THE CAR IS RUNNING, STAYS ON.
Mfg Campaign: 11266609
Recall Date: Oct 6, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
SHORTLY AFTER PURCHASING OUR USED 2016 DODGE CARAVAN R/T WITH UNDER 30000 MILES, THE PASSENGER SIDE SLIDING DOOR LOCK BEGAN MAKING A LOUD BUZZING NOISE WHENEVER LOCKING OR UNLOCKING. NOW AT 33000 MILES THE DRIVERS SIDE SLIDING DOOR IS DOING THE SAME THING. THIS COSTLY REPAIR IS CLEARLY A MANUFACTURING DEFECT CONSIDERING THE LOW MILEAGE OF THE VEHICLE AND HOW COMMON IT SEEMS TO BE AFTER A LITTLE BIT OF RESEARCH.
Corrective Action:
SHORTLY AFTER PURCHASING OUR USED 2016 DODGE CARAVAN R/T WITH UNDER 30000 MILES, THE PASSENGER SIDE SLIDING DOOR LOCK BEGAN MAKING A LOUD BUZZING NOISE WHENEVER LOCKING OR UNLOCKING. NOW AT 33000 MILES THE DRIVERS SIDE SLIDING DOOR IS DOING THE SAME THING. THIS COSTLY REPAIR IS CLEARLY A MANUFACTURING DEFECT CONSIDERING THE LOW MILEAGE OF THE VEHICLE AND HOW COMMON IT SEEMS TO BE AFTER A LITTLE BIT OF RESEARCH.
Additional Notes:
SHORTLY AFTER PURCHASING OUR USED 2016 DODGE CARAVAN R/T WITH UNDER 30000 MILES, THE PASSENGER SIDE SLIDING DOOR LOCK BEGAN MAKING A LOUD BUZZING NOISE WHENEVER LOCKING OR UNLOCKING. NOW AT 33000 MILES THE DRIVERS SIDE SLIDING DOOR IS DOING THE SAME THING. THIS COSTLY REPAIR IS CLEARLY A MANUFACTURING DEFECT CONSIDERING THE LOW MILEAGE OF THE VEHICLE AND HOW COMMON IT SEEMS TO BE AFTER A LITTLE BIT OF RESEARCH.
Mfg Campaign: 11266645
Recall Date: Oct 6, 2019
Chrysler (fca Us, Llc)
Defect Description:
SEATS
Potential Consequences:
THE VAN WAS IN PARK, OFF, LOCKED AND UNOCCUPIED, IN MY DRIVEWAY, ON A LEVEL SURFACE, WHEN THE DRIVER SIDE FRONT SEAT HEADREST SAFETY SYSTEM DEPLOYED. IT WAS DISCOVERED WHEN WE WERE PREPARING TO LEAVE. THE PLASTIC TABS ON THE INSIDE OF THE HEADREST APPEAR TO HAVE BROKEN, ALLOWING IT TO MOVE UP AND FORWARD.
Corrective Action:
THE VAN WAS IN PARK, OFF, LOCKED AND UNOCCUPIED, IN MY DRIVEWAY, ON A LEVEL SURFACE, WHEN THE DRIVER SIDE FRONT SEAT HEADREST SAFETY SYSTEM DEPLOYED. IT WAS DISCOVERED WHEN WE WERE PREPARING TO LEAVE. THE PLASTIC TABS ON THE INSIDE OF THE HEADREST APPEAR TO HAVE BROKEN, ALLOWING IT TO MOVE UP AND FORWARD.
Additional Notes:
THE VAN WAS IN PARK, OFF, LOCKED AND UNOCCUPIED, IN MY DRIVEWAY, ON A LEVEL SURFACE, WHEN THE DRIVER SIDE FRONT SEAT HEADREST SAFETY SYSTEM DEPLOYED. IT WAS DISCOVERED WHEN WE WERE PREPARING TO LEAVE. THE PLASTIC TABS ON THE INSIDE OF THE HEADREST APPEAR TO HAVE BROKEN, ALLOWING IT TO MOVE UP AND FORWARD.
Mfg Campaign: 11266535
Recall Date: Oct 5, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
PASSENGER SIDING DOOR WASN'T LOCKING AT ALL WITH POWER LOCK. NOW IT WILL LOCK AND UNLOCK, BUT BUZZES LOUDLY WHEN DOING SO. THIS IS A VERY COMMON PROBLEM FOR THIS MAKE AND MODEL, AND APPEARS TO LEAD TO THE DOOR NOT WORKING AT AL.
Corrective Action:
PASSENGER SIDING DOOR WASN'T LOCKING AT ALL WITH POWER LOCK. NOW IT WILL LOCK AND UNLOCK, BUT BUZZES LOUDLY WHEN DOING SO. THIS IS A VERY COMMON PROBLEM FOR THIS MAKE AND MODEL, AND APPEARS TO LEAD TO THE DOOR NOT WORKING AT AL.
Additional Notes:
PASSENGER SIDING DOOR WASN'T LOCKING AT ALL WITH POWER LOCK. NOW IT WILL LOCK AND UNLOCK, BUT BUZZES LOUDLY WHEN DOING SO. THIS IS A VERY COMMON PROBLEM FOR THIS MAKE AND MODEL, AND APPEARS TO LEAD TO THE DOOR NOT WORKING AT AL.
Mfg Campaign: 11266419
Recall Date: Oct 4, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE SLIDING DOOR ON PASSENGER SIDE WILL NOT UNLOCK. THIS IS A SAFETY ISSUE AS HAVING CHILDREN IN THERE CAR SEAT AND CAN'T OPEN THE DOOR TO GET THEM OUT. I HAVE READ MANY COMPLAINTS ON THE CAR GURUS SITE WITH THE SAME PROBLEM. MANY SAY DODGE IS AWARE OF THE PROBLEM BUT HAS NOT ISSUED A RECALL, BUT WILL REPAIR IT FOR $$$$. I WAS IN A STORE PARKING LOT WHEN THIS HAPPENED AND COULD NOT GET THE DOOR TO UNLOCK TO GET MY GRANDSON OUT. THE DOOR STILL WILL NOT UNLOCK.
Corrective Action:
THE SLIDING DOOR ON PASSENGER SIDE WILL NOT UNLOCK. THIS IS A SAFETY ISSUE AS HAVING CHILDREN IN THERE CAR SEAT AND CAN'T OPEN THE DOOR TO GET THEM OUT. I HAVE READ MANY COMPLAINTS ON THE CAR GURUS SITE WITH THE SAME PROBLEM. MANY SAY DODGE IS AWARE OF THE PROBLEM BUT HAS NOT ISSUED A RECALL, BUT WILL REPAIR IT FOR $$$$. I WAS IN A STORE PARKING LOT WHEN THIS HAPPENED AND COULD NOT GET THE DOOR TO UNLOCK TO GET MY GRANDSON OUT. THE DOOR STILL WILL NOT UNLOCK.
Additional Notes:
THE SLIDING DOOR ON PASSENGER SIDE WILL NOT UNLOCK. THIS IS A SAFETY ISSUE AS HAVING CHILDREN IN THERE CAR SEAT AND CAN'T OPEN THE DOOR TO GET THEM OUT. I HAVE READ MANY COMPLAINTS ON THE CAR GURUS SITE WITH THE SAME PROBLEM. MANY SAY DODGE IS AWARE OF THE PROBLEM BUT HAS NOT ISSUED A RECALL, BUT WILL REPAIR IT FOR $$$$. I WAS IN A STORE PARKING LOT WHEN THIS HAPPENED AND COULD NOT GET THE DOOR TO UNLOCK TO GET MY GRANDSON OUT. THE DOOR STILL WILL NOT UNLOCK.
Mfg Campaign: 11259036
Recall Date: Sep 30, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHEN HITTING THE UNLOCK BUTTON ON EITHER DOOR, THE RIGHT BACK SLIDING DOOR MAKES A LOUD BUZZING NOISE. IT MAKES THIS NOISE ANY TIME WE HIT UNLOCK.
Corrective Action:
WHEN HITTING THE UNLOCK BUTTON ON EITHER DOOR, THE RIGHT BACK SLIDING DOOR MAKES A LOUD BUZZING NOISE. IT MAKES THIS NOISE ANY TIME WE HIT UNLOCK.
Additional Notes:
WHEN HITTING THE UNLOCK BUTTON ON EITHER DOOR, THE RIGHT BACK SLIDING DOOR MAKES A LOUD BUZZING NOISE. IT MAKES THIS NOISE ANY TIME WE HIT UNLOCK.
Mfg Campaign: 11258638
Recall Date: Sep 27, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
BUZZING NOISE IN THE PASSENGER SIDE REAR SLIDING DOOR EVERY TIME THAT I UNLOCKED THE DOOR, FROM INSIDE THE CAR AND WITH THE KEY.
Corrective Action:
BUZZING NOISE IN THE PASSENGER SIDE REAR SLIDING DOOR EVERY TIME THAT I UNLOCKED THE DOOR, FROM INSIDE THE CAR AND WITH THE KEY.
Additional Notes:
BUZZING NOISE IN THE PASSENGER SIDE REAR SLIDING DOOR EVERY TIME THAT I UNLOCKED THE DOOR, FROM INSIDE THE CAR AND WITH THE KEY.
Mfg Campaign: 11258442
Recall Date: Sep 26, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHEN THE VEHICLE IS SHIFTED INTO PARK AND TURNED OFF THERE IS A LOUD BUZZING WHEN THE ELECTRIC LOCKS UNLOCK. IT BEGAN ABOUT A WEEK AGO. IT DOES IT EVERY TIME YOU SHUT OFF THE VEHICLE WHEN THE LOCKS DISENGAGE.
Corrective Action:
WHEN THE VEHICLE IS SHIFTED INTO PARK AND TURNED OFF THERE IS A LOUD BUZZING WHEN THE ELECTRIC LOCKS UNLOCK. IT BEGAN ABOUT A WEEK AGO. IT DOES IT EVERY TIME YOU SHUT OFF THE VEHICLE WHEN THE LOCKS DISENGAGE.
Additional Notes:
WHEN THE VEHICLE IS SHIFTED INTO PARK AND TURNED OFF THERE IS A LOUD BUZZING WHEN THE ELECTRIC LOCKS UNLOCK. IT BEGAN ABOUT A WEEK AGO. IT DOES IT EVERY TIME YOU SHUT OFF THE VEHICLE WHEN THE LOCKS DISENGAGE.
Mfg Campaign: 11257749
Recall Date: Sep 24, 2019
Chrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
THIS IS MY 3 TOWN & COUNTRY MINI VAN. HOWEVER THE LAST TWO I'VE HAD ISSUES WITH THE SEAT BELTS GETTING CAUGHT UP IN THE SEAT BELT RETRACTION SYSTEM AND EVENTUALLY BEGIN TO TEAR. THIS HAS COMPROMISED THE SAFETY OF MY FAMILY. OUR 2008 MINI VAN WAS WITHIN WARRANTY WHEN THE PROBLEM OCCURRED AND THEREFORE WE WERE ABLE TO GET IT FIXED. NOW WE HAVE A 2016 TOWN AND COUNTRY AND AT LEAST 4 OF THE 7 SEATBELTS ARE FRAYING.. THE FACT THAT IT'S HAPPENING TO NEARLY ALL THE SEAT BELTS MAKES ME THINK THERE'S A DESIGN FLAW.
Corrective Action:
THIS IS MY 3 TOWN & COUNTRY MINI VAN. HOWEVER THE LAST TWO I'VE HAD ISSUES WITH THE SEAT BELTS GETTING CAUGHT UP IN THE SEAT BELT RETRACTION SYSTEM AND EVENTUALLY BEGIN TO TEAR. THIS HAS COMPROMISED THE SAFETY OF MY FAMILY. OUR 2008 MINI VAN WAS WITHIN WARRANTY WHEN THE PROBLEM OCCURRED AND THEREFORE WE WERE ABLE TO GET IT FIXED. NOW WE HAVE A 2016 TOWN AND COUNTRY AND AT LEAST 4 OF THE 7 SEATBELTS ARE FRAYING.. THE FACT THAT IT'S HAPPENING TO NEARLY ALL THE SEAT BELTS MAKES ME THINK THERE'S A DESIGN FLAW.
Additional Notes:
THIS IS MY 3 TOWN & COUNTRY MINI VAN. HOWEVER THE LAST TWO I'VE HAD ISSUES WITH THE SEAT BELTS GETTING CAUGHT UP IN THE SEAT BELT RETRACTION SYSTEM AND EVENTUALLY BEGIN TO TEAR. THIS HAS COMPROMISED THE SAFETY OF MY FAMILY. OUR 2008 MINI VAN WAS WITHIN WARRANTY WHEN THE PROBLEM OCCURRED AND THEREFORE WE WERE ABLE TO GET IT FIXED. NOW WE HAVE A 2016 TOWN AND COUNTRY AND AT LEAST 4 OF THE 7 SEATBELTS ARE FRAYING.. THE FACT THAT IT'S HAPPENING TO NEARLY ALL THE SEAT BELTS MAKES ME THINK THERE'S A DESIGN FLAW.
Mfg Campaign: 11257497
Recall Date: Sep 23, 2019
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
SLIDING DOOR ON DRIVER SIDE IS NOT OPENING, WILL NOT EVEN UNLOCK. CONCERNED FOR KIDS SAFETY, BUT HAVE NO OTHER VEHICLE
Corrective Action:
SLIDING DOOR ON DRIVER SIDE IS NOT OPENING, WILL NOT EVEN UNLOCK. CONCERNED FOR KIDS SAFETY, BUT HAVE NO OTHER VEHICLE
Additional Notes:
SLIDING DOOR ON DRIVER SIDE IS NOT OPENING, WILL NOT EVEN UNLOCK. CONCERNED FOR KIDS SAFETY, BUT HAVE NO OTHER VEHICLE
Mfg Campaign: 11257232
Recall Date: Sep 22, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
SLIDING DOOR ON DRIVER SIDE IS NOT OPENING, WILL NOT EVEN UNLOCK. CONCERNED FOR KIDS SAFETY, BUT HAVE NO OTHER VEHICLE
Corrective Action:
SLIDING DOOR ON DRIVER SIDE IS NOT OPENING, WILL NOT EVEN UNLOCK. CONCERNED FOR KIDS SAFETY, BUT HAVE NO OTHER VEHICLE
Additional Notes:
SLIDING DOOR ON DRIVER SIDE IS NOT OPENING, WILL NOT EVEN UNLOCK. CONCERNED FOR KIDS SAFETY, BUT HAVE NO OTHER VEHICLE
Mfg Campaign: 11257232
Recall Date: Sep 22, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
SLIDING DOOR ON DRIVER SIDE IS NOT OPENING, WILL NOT EVEN UNLOCK. CONCERNED FOR KIDS SAFETY, BUT HAVE NO OTHER VEHICLE
Corrective Action:
SLIDING DOOR ON DRIVER SIDE IS NOT OPENING, WILL NOT EVEN UNLOCK. CONCERNED FOR KIDS SAFETY, BUT HAVE NO OTHER VEHICLE
Additional Notes:
SLIDING DOOR ON DRIVER SIDE IS NOT OPENING, WILL NOT EVEN UNLOCK. CONCERNED FOR KIDS SAFETY, BUT HAVE NO OTHER VEHICLE
Mfg Campaign: 11257232
Recall Date: Sep 22, 2019
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
WHEN I COLLAPSE THE SECOND ROW SEATS IN MY 2016 DODGE GRAND CARAVAN, THE HEAD REST SNAP DOWNWARD, EXTREMELY FAST WITH A POWERFUL FORCE. I AM REQUIRED TO PULL ON A HANDLE ON THE DOORSIDE OF THE SEAT, WHICH BEGINS THE AUTOMATIC PROCESS OF THE FOLDING OF THE CHAIR, TO EVENTUALLY BE ABLE TO STORE THE SEAT IN THE FLOOR OF THE VAN, FOR CARGO SPACE. THE FIRST TIME I ATTEMPTED TO STORE THE SECOND ROW PASSENGER SEAT, ON THE DRIVER'S SIDE OF THE VEHICLE, I PLACED MY LEFT HAND ON THE INSIDE, UPPER PART OF THE SEAT, WHERE YOUR RIGHT SHOULDER MIGHT BE IF YOU ARE SITTING IN THE SEAT. WHEN I RAISED THE HANDLE TO COLLAPSE THE SEAT, THE HEAD REST, SLAMMED DOWN ON MY LEFT ARM. IT WAS PAINFUL, IT FELT LIKE MY LEFT ARM MAY HAVE BEEN FRACTURED, AND IT WAS BADLY BRUISED FOR MORE THAN A MONTH. THE NEXT TIME I WAS CLIPPED BY THE HEAD REST, I WAS PULLING UP ON THE HANDLE AND AT THE SAME TIME INSTINCTUALLY REMEMBERED WHAT HAPPENED THE FIRST TIME, AND IN AN ATTEMPTED TO PULL MY ARM OUT OF HARM'S WAY, MY LEFT WRIST WAS SMASHED UNDER THE FORCE OF THE HEADREST. MY MOST RECENT INJURY FROM THE HEAD REST MALFUNCTION, WAS A BASH TO MY HEAD WHILE COLLAPSING THE PASSENGER SIDE SECOND ROW SEAT. I WANTED TO TALK TO SOME ONE AT DODGE ABOUT THIS, BUT I WAS UNABLE TO LOCATE A CONTACT FOR THESE MATTERS. I AM GLAD I FOUND YOUR SITE. I HOPE NO ONE ELSE HAS HAD THE SAME, OR EVEN SIMILAR EXPERIENCES. THANK YOU FOR YOUR ATTENTION TO THIS MATTER. THE VEHICLE WAS STATIONARY WHEN THESE EVENTS TOOK PLACE.*DT*DT *JS
Corrective Action:
WHEN I COLLAPSE THE SECOND ROW SEATS IN MY 2016 DODGE GRAND CARAVAN, THE HEAD REST SNAP DOWNWARD, EXTREMELY FAST WITH A POWERFUL FORCE. I AM REQUIRED TO PULL ON A HANDLE ON THE DOORSIDE OF THE SEAT, WHICH BEGINS THE AUTOMATIC PROCESS OF THE FOLDING OF THE CHAIR, TO EVENTUALLY BE ABLE TO STORE THE SEAT IN THE FLOOR OF THE VAN, FOR CARGO SPACE. THE FIRST TIME I ATTEMPTED TO STORE THE SECOND ROW PASSENGER SEAT, ON THE DRIVER'S SIDE OF THE VEHICLE, I PLACED MY LEFT HAND ON THE INSIDE, UPPER PART OF THE SEAT, WHERE YOUR RIGHT SHOULDER MIGHT BE IF YOU ARE SITTING IN THE SEAT. WHEN I RAISED THE HANDLE TO COLLAPSE THE SEAT, THE HEAD REST, SLAMMED DOWN ON MY LEFT ARM. IT WAS PAINFUL, IT FELT LIKE MY LEFT ARM MAY HAVE BEEN FRACTURED, AND IT WAS BADLY BRUISED FOR MORE THAN A MONTH. THE NEXT TIME I WAS CLIPPED BY THE HEAD REST, I WAS PULLING UP ON THE HANDLE AND AT THE SAME TIME INSTINCTUALLY REMEMBERED WHAT HAPPENED THE FIRST TIME, AND IN AN ATTEMPTED TO PULL MY ARM OUT OF HARM'S WAY, MY LEFT WRIST WAS SMASHED UNDER THE FORCE OF THE HEADREST. MY MOST RECENT INJURY FROM THE HEAD REST MALFUNCTION, WAS A BASH TO MY HEAD WHILE COLLAPSING THE PASSENGER SIDE SECOND ROW SEAT. I WANTED TO TALK TO SOME ONE AT DODGE ABOUT THIS, BUT I WAS UNABLE TO LOCATE A CONTACT FOR THESE MATTERS. I AM GLAD I FOUND YOUR SITE. I HOPE NO ONE ELSE HAS HAD THE SAME, OR EVEN SIMILAR EXPERIENCES. THANK YOU FOR YOUR ATTENTION TO THIS MATTER. THE VEHICLE WAS STATIONARY WHEN THESE EVENTS TOOK PLACE.*DT*DT *JS
Additional Notes:
WHEN I COLLAPSE THE SECOND ROW SEATS IN MY 2016 DODGE GRAND CARAVAN, THE HEAD REST SNAP DOWNWARD, EXTREMELY FAST WITH A POWERFUL FORCE. I AM REQUIRED TO PULL ON A HANDLE ON THE DOORSIDE OF THE SEAT, WHICH BEGINS THE AUTOMATIC PROCESS OF THE FOLDING OF THE CHAIR, TO EVENTUALLY BE ABLE TO STORE THE SEAT IN THE FLOOR OF THE VAN, FOR CARGO SPACE. THE FIRST TIME I ATTEMPTED TO STORE THE SECOND ROW PASSENGER SEAT, ON THE DRIVER'S SIDE OF THE VEHICLE, I PLACED MY LEFT HAND ON THE INSIDE, UPPER PART OF THE SEAT, WHERE YOUR RIGHT SHOULDER MIGHT BE IF YOU ARE SITTING IN THE SEAT. WHEN I RAISED THE HANDLE TO COLLAPSE THE SEAT, THE HEAD REST, SLAMMED DOWN ON MY LEFT ARM. IT WAS PAINFUL, IT FELT LIKE MY LEFT ARM MAY HAVE BEEN FRACTURED, AND IT WAS BADLY BRUISED FOR MORE THAN A MONTH. THE NEXT TIME I WAS CLIPPED BY THE HEAD REST, I WAS PULLING UP ON THE HANDLE AND AT THE SAME TIME INSTINCTUALLY REMEMBERED WHAT HAPPENED THE FIRST TIME, AND IN AN ATTEMPTED TO PULL MY ARM OUT OF HARM'S WAY, MY LEFT WRIST WAS SMASHED UNDER THE FORCE OF THE HEADREST. MY MOST RECENT INJURY FROM THE HEAD REST MALFUNCTION, WAS A BASH TO MY HEAD WHILE COLLAPSING THE PASSENGER SIDE SECOND ROW SEAT. I WANTED TO TALK TO SOME ONE AT DODGE ABOUT THIS, BUT I WAS UNABLE TO LOCATE A CONTACT FOR THESE MATTERS. I AM GLAD I FOUND YOUR SITE. I HOPE NO ONE ELSE HAS HAD THE SAME, OR EVEN SIMILAR EXPERIENCES. THANK YOU FOR YOUR ATTENTION TO THIS MATTER. THE VEHICLE WAS STATIONARY WHEN THESE EVENTS TOOK PLACE.*DT*DT *JS
Mfg Campaign: 11256558
Recall Date: Sep 19, 2019
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
DRIVER SIDE PASSENGER SLIDING DOOR (POWER) WILL NOT OPEN. I'VE TRIED THE KEY FOB, THE BUTTON IN THE OVERHEAD CONSOLE, AND THE BUTTON BEHIND THE DRIVER SEAT AND NOTHING HAPPENS.
Corrective Action:
DRIVER SIDE PASSENGER SLIDING DOOR (POWER) WILL NOT OPEN. I'VE TRIED THE KEY FOB, THE BUTTON IN THE OVERHEAD CONSOLE, AND THE BUTTON BEHIND THE DRIVER SEAT AND NOTHING HAPPENS.
Additional Notes:
DRIVER SIDE PASSENGER SLIDING DOOR (POWER) WILL NOT OPEN. I'VE TRIED THE KEY FOB, THE BUTTON IN THE OVERHEAD CONSOLE, AND THE BUTTON BEHIND THE DRIVER SEAT AND NOTHING HAPPENS.
Mfg Campaign: 11256450
Recall Date: Sep 18, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
THIS IS A 2016 DODGE GRAND CARAVAN R/T WITH MILEAGE READING 99570. THE ENGINE IS THE 3.6L FLEX DOHC. THE CHECK ENGINE LIGHT CAME ON. HAD IT CHECKED IT CODED FOR A MISFIRE IN NUMBER 2 CYLINDER. PAID FOR A FULL TUNE UP. LIGHT CAME BACK ON NEXT DAY TOOK THE VAN BACK TO BE CHECKED AGAIN. THEY DID ANOTHER FULL TUNE UP IN CASE OF A POSSIBLE FAULTY PART.CHECK ENGINE LIGHT REMAINED ON. THE CERTIFIED MECHANIC THERE SAID THAT IT'S A COMMON IN THESE ENGINES AND WE MAY COULD CHECK TO SEE IF THERE IS A RECALL. AFTER LOOKING AROUND ON THE INTERNET SEEN WHERE THERE HAS BEEN THOUSANDS OF COMPLAINTS TO DODGE AND CHRYSLER DEALERSHIPS ALL ACROSS THE COUNTRY FOR THE SAME THING AND IT'S ABOUT A $3000 FIX
Corrective Action:
THIS IS A 2016 DODGE GRAND CARAVAN R/T WITH MILEAGE READING 99570. THE ENGINE IS THE 3.6L FLEX DOHC. THE CHECK ENGINE LIGHT CAME ON. HAD IT CHECKED IT CODED FOR A MISFIRE IN NUMBER 2 CYLINDER. PAID FOR A FULL TUNE UP. LIGHT CAME BACK ON NEXT DAY TOOK THE VAN BACK TO BE CHECKED AGAIN. THEY DID ANOTHER FULL TUNE UP IN CASE OF A POSSIBLE FAULTY PART.CHECK ENGINE LIGHT REMAINED ON. THE CERTIFIED MECHANIC THERE SAID THAT IT'S A COMMON IN THESE ENGINES AND WE MAY COULD CHECK TO SEE IF THERE IS A RECALL. AFTER LOOKING AROUND ON THE INTERNET SEEN WHERE THERE HAS BEEN THOUSANDS OF COMPLAINTS TO DODGE AND CHRYSLER DEALERSHIPS ALL ACROSS THE COUNTRY FOR THE SAME THING AND IT'S ABOUT A $3000 FIX
Additional Notes:
THIS IS A 2016 DODGE GRAND CARAVAN R/T WITH MILEAGE READING 99570. THE ENGINE IS THE 3.6L FLEX DOHC. THE CHECK ENGINE LIGHT CAME ON. HAD IT CHECKED IT CODED FOR A MISFIRE IN NUMBER 2 CYLINDER. PAID FOR A FULL TUNE UP. LIGHT CAME BACK ON NEXT DAY TOOK THE VAN BACK TO BE CHECKED AGAIN. THEY DID ANOTHER FULL TUNE UP IN CASE OF A POSSIBLE FAULTY PART.CHECK ENGINE LIGHT REMAINED ON. THE CERTIFIED MECHANIC THERE SAID THAT IT'S A COMMON IN THESE ENGINES AND WE MAY COULD CHECK TO SEE IF THERE IS A RECALL. AFTER LOOKING AROUND ON THE INTERNET SEEN WHERE THERE HAS BEEN THOUSANDS OF COMPLAINTS TO DODGE AND CHRYSLER DEALERSHIPS ALL ACROSS THE COUNTRY FOR THE SAME THING AND IT'S ABOUT A $3000 FIX
Mfg Campaign: 11255468
Recall Date: Sep 14, 2019
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