Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Vantage Mobility International, Llc
Safety Issue:
Vantage Mobility International, LLC (Vantage) is recalling certain Vantage-modified 2016-2019 Dodge Grand Caravan vehicles. The fuel pump gasket may deteriorate, allowing fuel to leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: May 15, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, 2016, to April 15, 2016. The transmission pump may seize causing a loss of hydraulic pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S44
Recall Date: Jun 24, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured March 16, 2016, to March 17, 2016. The nuts on the third row seatbacks were incorrectly torqued and may become loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S37
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 19, 2015 to August 27, 2015. In the affected vehicles, the bolts that attach the hood striker may loosen and, as a result, the hood may open unexpectedly while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R53
Recall Date: Sep 24, 2015
Consumer Complaints
1.2K ComplaintsChrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I'M WRITING TO INFORM YOU OF AN ISSUE WITH OUR 2016 DODGE CARAVAN. THE SLIDING DOOR ON THE PASSENGER SIDE IS UNABLE TO BE OPENED FROM THE INSIDE, FROM THE OUTSIDE OR WHEN USING THE KEY FOB. THIS IS A MAJOR SAFETY ISSUE IN THE EVENT OF AN ACCIDENT OR FIRE AS WELL AS A MAJOR INCONVENIENCE. THE REPAIR COST QUOTED TO ME IS $1000. THIS IS NOT IN OUR BUDGET RIGHT NOW AND $2000 CERTAINLY IS NOT IF THE OTHER SIDE WERE TO MALFUNCTION AS WELL. THIS VAN IS 3 YEARS OLD WITH LESS THAN 70000 MILES ON IT. I'M ASKING FOR A RECALL INQUIRY AS I HAVE READ THAT THIS IS A COMMON ISSUE WITH THESE VANS. PLEASE, FOR THE SAFETY OF THE THOUSANDS OF FAMILIES THAT OWN THESE VANS, ISSUE A RECALL ON THESE SLIDING DOOR MECHANISMS.
Corrective Action:
I'M WRITING TO INFORM YOU OF AN ISSUE WITH OUR 2016 DODGE CARAVAN. THE SLIDING DOOR ON THE PASSENGER SIDE IS UNABLE TO BE OPENED FROM THE INSIDE, FROM THE OUTSIDE OR WHEN USING THE KEY FOB. THIS IS A MAJOR SAFETY ISSUE IN THE EVENT OF AN ACCIDENT OR FIRE AS WELL AS A MAJOR INCONVENIENCE. THE REPAIR COST QUOTED TO ME IS $1000. THIS IS NOT IN OUR BUDGET RIGHT NOW AND $2000 CERTAINLY IS NOT IF THE OTHER SIDE WERE TO MALFUNCTION AS WELL. THIS VAN IS 3 YEARS OLD WITH LESS THAN 70000 MILES ON IT. I'M ASKING FOR A RECALL INQUIRY AS I HAVE READ THAT THIS IS A COMMON ISSUE WITH THESE VANS. PLEASE, FOR THE SAFETY OF THE THOUSANDS OF FAMILIES THAT OWN THESE VANS, ISSUE A RECALL ON THESE SLIDING DOOR MECHANISMS.
Additional Notes:
I'M WRITING TO INFORM YOU OF AN ISSUE WITH OUR 2016 DODGE CARAVAN. THE SLIDING DOOR ON THE PASSENGER SIDE IS UNABLE TO BE OPENED FROM THE INSIDE, FROM THE OUTSIDE OR WHEN USING THE KEY FOB. THIS IS A MAJOR SAFETY ISSUE IN THE EVENT OF AN ACCIDENT OR FIRE AS WELL AS A MAJOR INCONVENIENCE. THE REPAIR COST QUOTED TO ME IS $1000. THIS IS NOT IN OUR BUDGET RIGHT NOW AND $2000 CERTAINLY IS NOT IF THE OTHER SIDE WERE TO MALFUNCTION AS WELL. THIS VAN IS 3 YEARS OLD WITH LESS THAN 70000 MILES ON IT. I'M ASKING FOR A RECALL INQUIRY AS I HAVE READ THAT THIS IS A COMMON ISSUE WITH THESE VANS. PLEASE, FOR THE SAFETY OF THE THOUSANDS OF FAMILIES THAT OWN THESE VANS, ISSUE A RECALL ON THESE SLIDING DOOR MECHANISMS.
Mfg Campaign: 11240741
Recall Date: Jul 30, 2019
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE BACK SLIDING DOOR IS STUCK IN THE CLOSED POSITION. THIS IS A PROBLEM EXPERIENCED BY MANY OWNERS IN MODELS MADE SENSE 2011. THE DOOR CAN NOT BE MANUALLY OR ELECTRONICALLY OPENED.
Corrective Action:
THE BACK SLIDING DOOR IS STUCK IN THE CLOSED POSITION. THIS IS A PROBLEM EXPERIENCED BY MANY OWNERS IN MODELS MADE SENSE 2011. THE DOOR CAN NOT BE MANUALLY OR ELECTRONICALLY OPENED.
Additional Notes:
THE BACK SLIDING DOOR IS STUCK IN THE CLOSED POSITION. THIS IS A PROBLEM EXPERIENCED BY MANY OWNERS IN MODELS MADE SENSE 2011. THE DOOR CAN NOT BE MANUALLY OR ELECTRONICALLY OPENED.
Mfg Campaign: 11240736
Recall Date: Jul 30, 2019
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE DRIVER SIDE SLIDER DOOR WILL NOT UNLOCK BY ANY MEANS. THE LOCAL DODGE DEALERSHIP SERVICE DEPARTMENT DIAGNOSED THE ISSUE AS THE ACTUATOR NEEDING TO BE REPLACED. IT SEEMS THAT THIS IS A COMMON COMPLAINT AND IS A SAFETY ISSUE. A MAJOR DOOR PART SHOULD LAST MORE THAN 3 YEARS.
Corrective Action:
THE DRIVER SIDE SLIDER DOOR WILL NOT UNLOCK BY ANY MEANS. THE LOCAL DODGE DEALERSHIP SERVICE DEPARTMENT DIAGNOSED THE ISSUE AS THE ACTUATOR NEEDING TO BE REPLACED. IT SEEMS THAT THIS IS A COMMON COMPLAINT AND IS A SAFETY ISSUE. A MAJOR DOOR PART SHOULD LAST MORE THAN 3 YEARS.
Additional Notes:
THE DRIVER SIDE SLIDER DOOR WILL NOT UNLOCK BY ANY MEANS. THE LOCAL DODGE DEALERSHIP SERVICE DEPARTMENT DIAGNOSED THE ISSUE AS THE ACTUATOR NEEDING TO BE REPLACED. IT SEEMS THAT THIS IS A COMMON COMPLAINT AND IS A SAFETY ISSUE. A MAJOR DOOR PART SHOULD LAST MORE THAN 3 YEARS.
Mfg Campaign: 11240752
Recall Date: Jul 30, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ON 7-24-19 I NOTICED THAT THE REAR SLIDER DOOR ON THE DRIVER SIDE WOULD NOT OPEN. IT WOULD NOT RESPOND TO THE KEY FOB, THE OVERHEAD CONSOLE BUTTON, THE INTERIOR DOOR SWITCH OR THE EXTERIOR HANDLE. IT JUST WOULD NOT OPEN.I TOOK THE CAR TO MY LOCAL MECHANIC (THE CAR WAS NO LONGER COVERED BY THE MANUFACTURE'S WARRANTY). HE DETERMINED THAT IS WAS A PROBLEM WITH THE DOOR LOCK ACTUATOR . UNTIL THE SWITCH WAS REPLACED THE DOOR WOULD NOT OPEN. I FEEL THIS IS A SAFETY CONCERN BECAUSE A REAR PASSENGER WOULD HAVE A DIFFICULT TIME EXITING THE CAR IN AN EMERGENCY . I HAVE SEEN SEVERAL RECENT POSTING OF THIS PROBLEM ON YOUR WEBSITE AND FEEL YOU SHOULD INVESTIGATE THIS PROBLEM. THE DOOR WAS REPAIRED BUT I AM CONCERNED ABOUT THE PROBLEM HAPPENING ON THE OTHER DOOR . I HAVE OWNED THIS VEHICLE FOR 37 MONTHS AND IT HAS 41,000.00 MILES.
Corrective Action:
ON 7-24-19 I NOTICED THAT THE REAR SLIDER DOOR ON THE DRIVER SIDE WOULD NOT OPEN. IT WOULD NOT RESPOND TO THE KEY FOB, THE OVERHEAD CONSOLE BUTTON, THE INTERIOR DOOR SWITCH OR THE EXTERIOR HANDLE. IT JUST WOULD NOT OPEN.I TOOK THE CAR TO MY LOCAL MECHANIC (THE CAR WAS NO LONGER COVERED BY THE MANUFACTURE'S WARRANTY). HE DETERMINED THAT IS WAS A PROBLEM WITH THE DOOR LOCK ACTUATOR . UNTIL THE SWITCH WAS REPLACED THE DOOR WOULD NOT OPEN. I FEEL THIS IS A SAFETY CONCERN BECAUSE A REAR PASSENGER WOULD HAVE A DIFFICULT TIME EXITING THE CAR IN AN EMERGENCY . I HAVE SEEN SEVERAL RECENT POSTING OF THIS PROBLEM ON YOUR WEBSITE AND FEEL YOU SHOULD INVESTIGATE THIS PROBLEM. THE DOOR WAS REPAIRED BUT I AM CONCERNED ABOUT THE PROBLEM HAPPENING ON THE OTHER DOOR . I HAVE OWNED THIS VEHICLE FOR 37 MONTHS AND IT HAS 41,000.00 MILES.
Additional Notes:
ON 7-24-19 I NOTICED THAT THE REAR SLIDER DOOR ON THE DRIVER SIDE WOULD NOT OPEN. IT WOULD NOT RESPOND TO THE KEY FOB, THE OVERHEAD CONSOLE BUTTON, THE INTERIOR DOOR SWITCH OR THE EXTERIOR HANDLE. IT JUST WOULD NOT OPEN.I TOOK THE CAR TO MY LOCAL MECHANIC (THE CAR WAS NO LONGER COVERED BY THE MANUFACTURE'S WARRANTY). HE DETERMINED THAT IS WAS A PROBLEM WITH THE DOOR LOCK ACTUATOR . UNTIL THE SWITCH WAS REPLACED THE DOOR WOULD NOT OPEN. I FEEL THIS IS A SAFETY CONCERN BECAUSE A REAR PASSENGER WOULD HAVE A DIFFICULT TIME EXITING THE CAR IN AN EMERGENCY . I HAVE SEEN SEVERAL RECENT POSTING OF THIS PROBLEM ON YOUR WEBSITE AND FEEL YOU SHOULD INVESTIGATE THIS PROBLEM. THE DOOR WAS REPAIRED BUT I AM CONCERNED ABOUT THE PROBLEM HAPPENING ON THE OTHER DOOR . I HAVE OWNED THIS VEHICLE FOR 37 MONTHS AND IT HAS 41,000.00 MILES.
Mfg Campaign: 11240349
Recall Date: Jul 29, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
SLIDING SIDE DOOR LOCKED SHUT AND CANNOT OPEN. THIS HAPPENED TO THE PASSENGER SIDE FIRST. DEALER QUOTED $900. NOW DRIVERS SIDE IS LOCKED SHUT. THIS IS A REAL SAFETY ISSUE THAT MUST BE ADDRESSED. PASSENGERS IN BACK CANNOT GET OUT IN CASE OF EMERGENCY. IF ELECTRICAL LOCK GOES BAD, DOOR SHOULD STILL BE ABLE TO OPEN MANUALLY. INTERNET BLOGS SHOW THIS IS VERY COMMON ON THESE VEHICLES. CHRYSLER SHOULD RECALL AND FIX.
Corrective Action:
SLIDING SIDE DOOR LOCKED SHUT AND CANNOT OPEN. THIS HAPPENED TO THE PASSENGER SIDE FIRST. DEALER QUOTED $900. NOW DRIVERS SIDE IS LOCKED SHUT. THIS IS A REAL SAFETY ISSUE THAT MUST BE ADDRESSED. PASSENGERS IN BACK CANNOT GET OUT IN CASE OF EMERGENCY. IF ELECTRICAL LOCK GOES BAD, DOOR SHOULD STILL BE ABLE TO OPEN MANUALLY. INTERNET BLOGS SHOW THIS IS VERY COMMON ON THESE VEHICLES. CHRYSLER SHOULD RECALL AND FIX.
Additional Notes:
SLIDING SIDE DOOR LOCKED SHUT AND CANNOT OPEN. THIS HAPPENED TO THE PASSENGER SIDE FIRST. DEALER QUOTED $900. NOW DRIVERS SIDE IS LOCKED SHUT. THIS IS A REAL SAFETY ISSUE THAT MUST BE ADDRESSED. PASSENGERS IN BACK CANNOT GET OUT IN CASE OF EMERGENCY. IF ELECTRICAL LOCK GOES BAD, DOOR SHOULD STILL BE ABLE TO OPEN MANUALLY. INTERNET BLOGS SHOW THIS IS VERY COMMON ON THESE VEHICLES. CHRYSLER SHOULD RECALL AND FIX.
Mfg Campaign: 11235299
Recall Date: Jul 27, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
DRIVERS SIDE SLIDING DOOR DOES NOT UNLOCK. CAUSING VEHICLE DOOR NOT TO OPEN ON COMMAND. WAS TOLD IT HAS FAULTY ACTUATOR. TO MANUALLY UNLOCK IT IS EXTREMELY DIFFICULT FOR SMALL CHILDREN. COULD BECOME HAZARD IN AN EMERGENCY.
Corrective Action:
DRIVERS SIDE SLIDING DOOR DOES NOT UNLOCK. CAUSING VEHICLE DOOR NOT TO OPEN ON COMMAND. WAS TOLD IT HAS FAULTY ACTUATOR. TO MANUALLY UNLOCK IT IS EXTREMELY DIFFICULT FOR SMALL CHILDREN. COULD BECOME HAZARD IN AN EMERGENCY.
Additional Notes:
DRIVERS SIDE SLIDING DOOR DOES NOT UNLOCK. CAUSING VEHICLE DOOR NOT TO OPEN ON COMMAND. WAS TOLD IT HAS FAULTY ACTUATOR. TO MANUALLY UNLOCK IT IS EXTREMELY DIFFICULT FOR SMALL CHILDREN. COULD BECOME HAZARD IN AN EMERGENCY.
Mfg Campaign: 11234166
Recall Date: Jul 23, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
DRIVERS SIDE SLIDING DOOR DOES NOT UNLOCK. CAUSING VEHICLE DOOR NOT TO OPEN ON COMMAND. WAS TOLD IT HAS FAULTY ACTUATOR. TO MANUALLY UNLOCK IT IS EXTREMELY DIFFICULT FOR SMALL CHILDREN. COULD BECOME HAZARD IN AN EMERGENCY.
Corrective Action:
DRIVERS SIDE SLIDING DOOR DOES NOT UNLOCK. CAUSING VEHICLE DOOR NOT TO OPEN ON COMMAND. WAS TOLD IT HAS FAULTY ACTUATOR. TO MANUALLY UNLOCK IT IS EXTREMELY DIFFICULT FOR SMALL CHILDREN. COULD BECOME HAZARD IN AN EMERGENCY.
Additional Notes:
DRIVERS SIDE SLIDING DOOR DOES NOT UNLOCK. CAUSING VEHICLE DOOR NOT TO OPEN ON COMMAND. WAS TOLD IT HAS FAULTY ACTUATOR. TO MANUALLY UNLOCK IT IS EXTREMELY DIFFICULT FOR SMALL CHILDREN. COULD BECOME HAZARD IN AN EMERGENCY.
Mfg Campaign: 11234166
Recall Date: Jul 23, 2019
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY:DOOR
Potential Consequences:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE SLIDING DOOR FAILED TO FUNCTION PROPERLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED CONKLIN AUTOMOTIVE AT (785) 825-8271 (SALINA, KS 67401) AND RECEIVED A QUOTE FOR THE REPAIRS. THE PARTS THAT NEEDED TO BE REPLACED WERE UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,625.
Corrective Action:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE SLIDING DOOR FAILED TO FUNCTION PROPERLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED CONKLIN AUTOMOTIVE AT (785) 825-8271 (SALINA, KS 67401) AND RECEIVED A QUOTE FOR THE REPAIRS. THE PARTS THAT NEEDED TO BE REPLACED WERE UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,625.
Additional Notes:
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE SLIDING DOOR FAILED TO FUNCTION PROPERLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED CONKLIN AUTOMOTIVE AT (785) 825-8271 (SALINA, KS 67401) AND RECEIVED A QUOTE FOR THE REPAIRS. THE PARTS THAT NEEDED TO BE REPLACED WERE UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,625.
Mfg Campaign: 11234193
Recall Date: Jul 23, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2016 GRAND CARAVAN R/T - DRIVER SIDE SLIDING DOOR LOCK IS STUCK. IT RESPONDS TO NOTHING. PRESSING THE DOME PANEL BUTTON DOES NOTHING. TRYING TO LOCK/UNLOCK WITH THE DRIVER'S LOCK BUTTON OR THE REMOTE DOES NOTHING. THE DOOR LOCK SWITCH MOVES, BUT HAS A "MUSHY" FEEL AND NEVER SEEMS TO ENGAGE OR DISENGAGE. I'VE TRIED PUSHING THE DOOR OPEN (OUT AND BACK) WITH AS MUCH FORCE AS IT SEEMS I CAN WITHOUT BREAKING SOMETHING. NOTHING. THE DOOR IS EFFECTIVELY LOCKED SHUT AND THE LOCK MECHANISM SEEMS TO HAVE FAILED. TO ME, THIS IS A BIG SAFETY CONCERN.
Corrective Action:
2016 GRAND CARAVAN R/T - DRIVER SIDE SLIDING DOOR LOCK IS STUCK. IT RESPONDS TO NOTHING. PRESSING THE DOME PANEL BUTTON DOES NOTHING. TRYING TO LOCK/UNLOCK WITH THE DRIVER'S LOCK BUTTON OR THE REMOTE DOES NOTHING. THE DOOR LOCK SWITCH MOVES, BUT HAS A "MUSHY" FEEL AND NEVER SEEMS TO ENGAGE OR DISENGAGE. I'VE TRIED PUSHING THE DOOR OPEN (OUT AND BACK) WITH AS MUCH FORCE AS IT SEEMS I CAN WITHOUT BREAKING SOMETHING. NOTHING. THE DOOR IS EFFECTIVELY LOCKED SHUT AND THE LOCK MECHANISM SEEMS TO HAVE FAILED. TO ME, THIS IS A BIG SAFETY CONCERN.
Additional Notes:
2016 GRAND CARAVAN R/T - DRIVER SIDE SLIDING DOOR LOCK IS STUCK. IT RESPONDS TO NOTHING. PRESSING THE DOME PANEL BUTTON DOES NOTHING. TRYING TO LOCK/UNLOCK WITH THE DRIVER'S LOCK BUTTON OR THE REMOTE DOES NOTHING. THE DOOR LOCK SWITCH MOVES, BUT HAS A "MUSHY" FEEL AND NEVER SEEMS TO ENGAGE OR DISENGAGE. I'VE TRIED PUSHING THE DOOR OPEN (OUT AND BACK) WITH AS MUCH FORCE AS IT SEEMS I CAN WITHOUT BREAKING SOMETHING. NOTHING. THE DOOR IS EFFECTIVELY LOCKED SHUT AND THE LOCK MECHANISM SEEMS TO HAVE FAILED. TO ME, THIS IS A BIG SAFETY CONCERN.
Mfg Campaign: 11233585
Recall Date: Jul 20, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE LATCH SYSTEM IN MY SLIDING DOORS ARE GOING OUT. APPARENTLY THIS IS A VERY COMMON PROBLEM WITH DODGE VANS, ESPECIALLY 2016 MODELS. I ONLY HAVE 58K ON THE VAN AND HAVE ONLY OWNED IT 2 YEARS. I MAINTAIN THE VAN WELL. THIS IS RIDICULOUS. A LOUD BUZZING SOUND OCCURS ANYTIME I PUSH ANY BUTTONS OR EXIT THE VEHICLE.
Corrective Action:
THE LATCH SYSTEM IN MY SLIDING DOORS ARE GOING OUT. APPARENTLY THIS IS A VERY COMMON PROBLEM WITH DODGE VANS, ESPECIALLY 2016 MODELS. I ONLY HAVE 58K ON THE VAN AND HAVE ONLY OWNED IT 2 YEARS. I MAINTAIN THE VAN WELL. THIS IS RIDICULOUS. A LOUD BUZZING SOUND OCCURS ANYTIME I PUSH ANY BUTTONS OR EXIT THE VEHICLE.
Additional Notes:
THE LATCH SYSTEM IN MY SLIDING DOORS ARE GOING OUT. APPARENTLY THIS IS A VERY COMMON PROBLEM WITH DODGE VANS, ESPECIALLY 2016 MODELS. I ONLY HAVE 58K ON THE VAN AND HAVE ONLY OWNED IT 2 YEARS. I MAINTAIN THE VAN WELL. THIS IS RIDICULOUS. A LOUD BUZZING SOUND OCCURS ANYTIME I PUSH ANY BUTTONS OR EXIT THE VEHICLE.
Mfg Campaign: 11232064
Recall Date: Jul 15, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE CAR WAS PARKED IN THE PARKING LOT AT MY SON'S DAYCARE. I WENT TO OPEN THE PASSENGER SIDE REAR SLIDING DOOR WITH THE KEY FOB, AND THE DOOR DID NOT OPEN. IT WAS FULLY FUNCTIONING THAT SAME DAY, AND NOW THE DOOR IS STUCK IN THE LOCKED POSITION. I CANNOT UNLOCK THE REAR SLIDING PASSENGER DOOR MANUALLY OR WITH THE KEY FOB. SO, I AM UNABLE TO ACCESS THAT SIDE OF THE VEHICLE AT ANY TIME TO HELP BUCKLE/UNBUCKLE HIS CAR SEAT OR TO OPEN THE DOOR IN AN EMERGENCY.
Corrective Action:
THE CAR WAS PARKED IN THE PARKING LOT AT MY SON'S DAYCARE. I WENT TO OPEN THE PASSENGER SIDE REAR SLIDING DOOR WITH THE KEY FOB, AND THE DOOR DID NOT OPEN. IT WAS FULLY FUNCTIONING THAT SAME DAY, AND NOW THE DOOR IS STUCK IN THE LOCKED POSITION. I CANNOT UNLOCK THE REAR SLIDING PASSENGER DOOR MANUALLY OR WITH THE KEY FOB. SO, I AM UNABLE TO ACCESS THAT SIDE OF THE VEHICLE AT ANY TIME TO HELP BUCKLE/UNBUCKLE HIS CAR SEAT OR TO OPEN THE DOOR IN AN EMERGENCY.
Additional Notes:
THE CAR WAS PARKED IN THE PARKING LOT AT MY SON'S DAYCARE. I WENT TO OPEN THE PASSENGER SIDE REAR SLIDING DOOR WITH THE KEY FOB, AND THE DOOR DID NOT OPEN. IT WAS FULLY FUNCTIONING THAT SAME DAY, AND NOW THE DOOR IS STUCK IN THE LOCKED POSITION. I CANNOT UNLOCK THE REAR SLIDING PASSENGER DOOR MANUALLY OR WITH THE KEY FOB. SO, I AM UNABLE TO ACCESS THAT SIDE OF THE VEHICLE AT ANY TIME TO HELP BUCKLE/UNBUCKLE HIS CAR SEAT OR TO OPEN THE DOOR IN AN EMERGENCY.
Mfg Campaign: 11232079
Recall Date: Jul 15, 2019
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
OWNED DODGE GRAND CARAVAN RT 2016 ONE YEAR SLIDING DOOR ON DRIVER SIDE STOPPED WORKING FROM ONE DAY TO NEXT. THEN DRIVING DOWN HILL FROM FREEWAY, BRAKES MADE A LOUD SCREECHING SOUND AND THE WHOLE VAN WAS SHAKING I THOUGHT I WAS GONNA LOOSE CONTROL I REPLACE NEW BRAKES AND DRUM ITS BETTER BUT STILL SHAKY GOING DOWN HILL. AFTER MONTH OF OWNING THE CAR I COULD FILL A LIL MISFIRE WHEN I GIVE A LIL GAS BUT JUST THOUGHT ITS AN RT HAS POWER. WELL RECENTLY MY VAN BEEN IN THE SHOP TWICE FOR THE SAME PROBLEM CHECK ENGINE LIGHT CAME ON SHOWS ITS MISS FIRING (IGNITION COILS) AND SPARKPLUGS NEEDED TO BE REPLACED. WELL WE REPLACE ALL SPARK PLUGS AND 1 IGNITION COIL BECAUSE THE OTHER COILS WERE STILL GOOD. THINGS WERE GOOD AND DROVE AROUND FOR 3 WEEKS THEN CHECK ENGINE LIGHT COMES AGAIN. CODE STILL SHOWS IGNITION COIL NEED TO BE REPLACE. THIS TIME REPLACE ALL 6 IGNITION COIL, GUESS WHAT I JUST PICKED UP MY VAN TODAY AND 10 MIN OF DRIVING BACK HOME CHECK ENGINE LIGHT COMES ON AGAIN. TOOK IT BACK TO THE MECHANIC IT STILL MISS FIRING IGNITION COILS. I ABOUT READY TO THROW THIS VAN AWAY. THIS VAN IS ONLY 3 YEARS OLD HOW COULD IT POSSIBLY HAVE THIS MUCH PROBLEMS. IN ADDITION WHEN I TURN ON MY SIGNAL LIGHT ON TO GO RIGHT OR LEFT MY WIPERS WILL GO OFF TOO.
Corrective Action:
OWNED DODGE GRAND CARAVAN RT 2016 ONE YEAR SLIDING DOOR ON DRIVER SIDE STOPPED WORKING FROM ONE DAY TO NEXT. THEN DRIVING DOWN HILL FROM FREEWAY, BRAKES MADE A LOUD SCREECHING SOUND AND THE WHOLE VAN WAS SHAKING I THOUGHT I WAS GONNA LOOSE CONTROL I REPLACE NEW BRAKES AND DRUM ITS BETTER BUT STILL SHAKY GOING DOWN HILL. AFTER MONTH OF OWNING THE CAR I COULD FILL A LIL MISFIRE WHEN I GIVE A LIL GAS BUT JUST THOUGHT ITS AN RT HAS POWER. WELL RECENTLY MY VAN BEEN IN THE SHOP TWICE FOR THE SAME PROBLEM CHECK ENGINE LIGHT CAME ON SHOWS ITS MISS FIRING (IGNITION COILS) AND SPARKPLUGS NEEDED TO BE REPLACED. WELL WE REPLACE ALL SPARK PLUGS AND 1 IGNITION COIL BECAUSE THE OTHER COILS WERE STILL GOOD. THINGS WERE GOOD AND DROVE AROUND FOR 3 WEEKS THEN CHECK ENGINE LIGHT COMES AGAIN. CODE STILL SHOWS IGNITION COIL NEED TO BE REPLACE. THIS TIME REPLACE ALL 6 IGNITION COIL, GUESS WHAT I JUST PICKED UP MY VAN TODAY AND 10 MIN OF DRIVING BACK HOME CHECK ENGINE LIGHT COMES ON AGAIN. TOOK IT BACK TO THE MECHANIC IT STILL MISS FIRING IGNITION COILS. I ABOUT READY TO THROW THIS VAN AWAY. THIS VAN IS ONLY 3 YEARS OLD HOW COULD IT POSSIBLY HAVE THIS MUCH PROBLEMS. IN ADDITION WHEN I TURN ON MY SIGNAL LIGHT ON TO GO RIGHT OR LEFT MY WIPERS WILL GO OFF TOO.
Additional Notes:
OWNED DODGE GRAND CARAVAN RT 2016 ONE YEAR SLIDING DOOR ON DRIVER SIDE STOPPED WORKING FROM ONE DAY TO NEXT. THEN DRIVING DOWN HILL FROM FREEWAY, BRAKES MADE A LOUD SCREECHING SOUND AND THE WHOLE VAN WAS SHAKING I THOUGHT I WAS GONNA LOOSE CONTROL I REPLACE NEW BRAKES AND DRUM ITS BETTER BUT STILL SHAKY GOING DOWN HILL. AFTER MONTH OF OWNING THE CAR I COULD FILL A LIL MISFIRE WHEN I GIVE A LIL GAS BUT JUST THOUGHT ITS AN RT HAS POWER. WELL RECENTLY MY VAN BEEN IN THE SHOP TWICE FOR THE SAME PROBLEM CHECK ENGINE LIGHT CAME ON SHOWS ITS MISS FIRING (IGNITION COILS) AND SPARKPLUGS NEEDED TO BE REPLACED. WELL WE REPLACE ALL SPARK PLUGS AND 1 IGNITION COIL BECAUSE THE OTHER COILS WERE STILL GOOD. THINGS WERE GOOD AND DROVE AROUND FOR 3 WEEKS THEN CHECK ENGINE LIGHT COMES AGAIN. CODE STILL SHOWS IGNITION COIL NEED TO BE REPLACE. THIS TIME REPLACE ALL 6 IGNITION COIL, GUESS WHAT I JUST PICKED UP MY VAN TODAY AND 10 MIN OF DRIVING BACK HOME CHECK ENGINE LIGHT COMES ON AGAIN. TOOK IT BACK TO THE MECHANIC IT STILL MISS FIRING IGNITION COILS. I ABOUT READY TO THROW THIS VAN AWAY. THIS VAN IS ONLY 3 YEARS OLD HOW COULD IT POSSIBLY HAVE THIS MUCH PROBLEMS. IN ADDITION WHEN I TURN ON MY SIGNAL LIGHT ON TO GO RIGHT OR LEFT MY WIPERS WILL GO OFF TOO.
Mfg Campaign: 11231812
Recall Date: Jul 14, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
OWNED DODGE GRAND CARAVAN RT 2016 ONE YEAR SLIDING DOOR ON DRIVER SIDE STOPPED WORKING FROM ONE DAY TO NEXT. THEN DRIVING DOWN HILL FROM FREEWAY, BRAKES MADE A LOUD SCREECHING SOUND AND THE WHOLE VAN WAS SHAKING I THOUGHT I WAS GONNA LOOSE CONTROL I REPLACE NEW BRAKES AND DRUM ITS BETTER BUT STILL SHAKY GOING DOWN HILL. AFTER MONTH OF OWNING THE CAR I COULD FILL A LIL MISFIRE WHEN I GIVE A LIL GAS BUT JUST THOUGHT ITS AN RT HAS POWER. WELL RECENTLY MY VAN BEEN IN THE SHOP TWICE FOR THE SAME PROBLEM CHECK ENGINE LIGHT CAME ON SHOWS ITS MISS FIRING (IGNITION COILS) AND SPARKPLUGS NEEDED TO BE REPLACED. WELL WE REPLACE ALL SPARK PLUGS AND 1 IGNITION COIL BECAUSE THE OTHER COILS WERE STILL GOOD. THINGS WERE GOOD AND DROVE AROUND FOR 3 WEEKS THEN CHECK ENGINE LIGHT COMES AGAIN. CODE STILL SHOWS IGNITION COIL NEED TO BE REPLACE. THIS TIME REPLACE ALL 6 IGNITION COIL, GUESS WHAT I JUST PICKED UP MY VAN TODAY AND 10 MIN OF DRIVING BACK HOME CHECK ENGINE LIGHT COMES ON AGAIN. TOOK IT BACK TO THE MECHANIC IT STILL MISS FIRING IGNITION COILS. I ABOUT READY TO THROW THIS VAN AWAY. THIS VAN IS ONLY 3 YEARS OLD HOW COULD IT POSSIBLY HAVE THIS MUCH PROBLEMS. IN ADDITION WHEN I TURN ON MY SIGNAL LIGHT ON TO GO RIGHT OR LEFT MY WIPERS WILL GO OFF TOO.
Corrective Action:
OWNED DODGE GRAND CARAVAN RT 2016 ONE YEAR SLIDING DOOR ON DRIVER SIDE STOPPED WORKING FROM ONE DAY TO NEXT. THEN DRIVING DOWN HILL FROM FREEWAY, BRAKES MADE A LOUD SCREECHING SOUND AND THE WHOLE VAN WAS SHAKING I THOUGHT I WAS GONNA LOOSE CONTROL I REPLACE NEW BRAKES AND DRUM ITS BETTER BUT STILL SHAKY GOING DOWN HILL. AFTER MONTH OF OWNING THE CAR I COULD FILL A LIL MISFIRE WHEN I GIVE A LIL GAS BUT JUST THOUGHT ITS AN RT HAS POWER. WELL RECENTLY MY VAN BEEN IN THE SHOP TWICE FOR THE SAME PROBLEM CHECK ENGINE LIGHT CAME ON SHOWS ITS MISS FIRING (IGNITION COILS) AND SPARKPLUGS NEEDED TO BE REPLACED. WELL WE REPLACE ALL SPARK PLUGS AND 1 IGNITION COIL BECAUSE THE OTHER COILS WERE STILL GOOD. THINGS WERE GOOD AND DROVE AROUND FOR 3 WEEKS THEN CHECK ENGINE LIGHT COMES AGAIN. CODE STILL SHOWS IGNITION COIL NEED TO BE REPLACE. THIS TIME REPLACE ALL 6 IGNITION COIL, GUESS WHAT I JUST PICKED UP MY VAN TODAY AND 10 MIN OF DRIVING BACK HOME CHECK ENGINE LIGHT COMES ON AGAIN. TOOK IT BACK TO THE MECHANIC IT STILL MISS FIRING IGNITION COILS. I ABOUT READY TO THROW THIS VAN AWAY. THIS VAN IS ONLY 3 YEARS OLD HOW COULD IT POSSIBLY HAVE THIS MUCH PROBLEMS. IN ADDITION WHEN I TURN ON MY SIGNAL LIGHT ON TO GO RIGHT OR LEFT MY WIPERS WILL GO OFF TOO.
Additional Notes:
OWNED DODGE GRAND CARAVAN RT 2016 ONE YEAR SLIDING DOOR ON DRIVER SIDE STOPPED WORKING FROM ONE DAY TO NEXT. THEN DRIVING DOWN HILL FROM FREEWAY, BRAKES MADE A LOUD SCREECHING SOUND AND THE WHOLE VAN WAS SHAKING I THOUGHT I WAS GONNA LOOSE CONTROL I REPLACE NEW BRAKES AND DRUM ITS BETTER BUT STILL SHAKY GOING DOWN HILL. AFTER MONTH OF OWNING THE CAR I COULD FILL A LIL MISFIRE WHEN I GIVE A LIL GAS BUT JUST THOUGHT ITS AN RT HAS POWER. WELL RECENTLY MY VAN BEEN IN THE SHOP TWICE FOR THE SAME PROBLEM CHECK ENGINE LIGHT CAME ON SHOWS ITS MISS FIRING (IGNITION COILS) AND SPARKPLUGS NEEDED TO BE REPLACED. WELL WE REPLACE ALL SPARK PLUGS AND 1 IGNITION COIL BECAUSE THE OTHER COILS WERE STILL GOOD. THINGS WERE GOOD AND DROVE AROUND FOR 3 WEEKS THEN CHECK ENGINE LIGHT COMES AGAIN. CODE STILL SHOWS IGNITION COIL NEED TO BE REPLACE. THIS TIME REPLACE ALL 6 IGNITION COIL, GUESS WHAT I JUST PICKED UP MY VAN TODAY AND 10 MIN OF DRIVING BACK HOME CHECK ENGINE LIGHT COMES ON AGAIN. TOOK IT BACK TO THE MECHANIC IT STILL MISS FIRING IGNITION COILS. I ABOUT READY TO THROW THIS VAN AWAY. THIS VAN IS ONLY 3 YEARS OLD HOW COULD IT POSSIBLY HAVE THIS MUCH PROBLEMS. IN ADDITION WHEN I TURN ON MY SIGNAL LIGHT ON TO GO RIGHT OR LEFT MY WIPERS WILL GO OFF TOO.
Mfg Campaign: 11231812
Recall Date: Jul 14, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
OWNED DODGE GRAND CARAVAN RT 2016 ONE YEAR SLIDING DOOR ON DRIVER SIDE STOPPED WORKING FROM ONE DAY TO NEXT. THEN DRIVING DOWN HILL FROM FREEWAY, BRAKES MADE A LOUD SCREECHING SOUND AND THE WHOLE VAN WAS SHAKING I THOUGHT I WAS GONNA LOOSE CONTROL I REPLACE NEW BRAKES AND DRUM ITS BETTER BUT STILL SHAKY GOING DOWN HILL. AFTER MONTH OF OWNING THE CAR I COULD FILL A LIL MISFIRE WHEN I GIVE A LIL GAS BUT JUST THOUGHT ITS AN RT HAS POWER. WELL RECENTLY MY VAN BEEN IN THE SHOP TWICE FOR THE SAME PROBLEM CHECK ENGINE LIGHT CAME ON SHOWS ITS MISS FIRING (IGNITION COILS) AND SPARKPLUGS NEEDED TO BE REPLACED. WELL WE REPLACE ALL SPARK PLUGS AND 1 IGNITION COIL BECAUSE THE OTHER COILS WERE STILL GOOD. THINGS WERE GOOD AND DROVE AROUND FOR 3 WEEKS THEN CHECK ENGINE LIGHT COMES AGAIN. CODE STILL SHOWS IGNITION COIL NEED TO BE REPLACE. THIS TIME REPLACE ALL 6 IGNITION COIL, GUESS WHAT I JUST PICKED UP MY VAN TODAY AND 10 MIN OF DRIVING BACK HOME CHECK ENGINE LIGHT COMES ON AGAIN. TOOK IT BACK TO THE MECHANIC IT STILL MISS FIRING IGNITION COILS. I ABOUT READY TO THROW THIS VAN AWAY. THIS VAN IS ONLY 3 YEARS OLD HOW COULD IT POSSIBLY HAVE THIS MUCH PROBLEMS. IN ADDITION WHEN I TURN ON MY SIGNAL LIGHT ON TO GO RIGHT OR LEFT MY WIPERS WILL GO OFF TOO.
Corrective Action:
OWNED DODGE GRAND CARAVAN RT 2016 ONE YEAR SLIDING DOOR ON DRIVER SIDE STOPPED WORKING FROM ONE DAY TO NEXT. THEN DRIVING DOWN HILL FROM FREEWAY, BRAKES MADE A LOUD SCREECHING SOUND AND THE WHOLE VAN WAS SHAKING I THOUGHT I WAS GONNA LOOSE CONTROL I REPLACE NEW BRAKES AND DRUM ITS BETTER BUT STILL SHAKY GOING DOWN HILL. AFTER MONTH OF OWNING THE CAR I COULD FILL A LIL MISFIRE WHEN I GIVE A LIL GAS BUT JUST THOUGHT ITS AN RT HAS POWER. WELL RECENTLY MY VAN BEEN IN THE SHOP TWICE FOR THE SAME PROBLEM CHECK ENGINE LIGHT CAME ON SHOWS ITS MISS FIRING (IGNITION COILS) AND SPARKPLUGS NEEDED TO BE REPLACED. WELL WE REPLACE ALL SPARK PLUGS AND 1 IGNITION COIL BECAUSE THE OTHER COILS WERE STILL GOOD. THINGS WERE GOOD AND DROVE AROUND FOR 3 WEEKS THEN CHECK ENGINE LIGHT COMES AGAIN. CODE STILL SHOWS IGNITION COIL NEED TO BE REPLACE. THIS TIME REPLACE ALL 6 IGNITION COIL, GUESS WHAT I JUST PICKED UP MY VAN TODAY AND 10 MIN OF DRIVING BACK HOME CHECK ENGINE LIGHT COMES ON AGAIN. TOOK IT BACK TO THE MECHANIC IT STILL MISS FIRING IGNITION COILS. I ABOUT READY TO THROW THIS VAN AWAY. THIS VAN IS ONLY 3 YEARS OLD HOW COULD IT POSSIBLY HAVE THIS MUCH PROBLEMS. IN ADDITION WHEN I TURN ON MY SIGNAL LIGHT ON TO GO RIGHT OR LEFT MY WIPERS WILL GO OFF TOO.
Additional Notes:
OWNED DODGE GRAND CARAVAN RT 2016 ONE YEAR SLIDING DOOR ON DRIVER SIDE STOPPED WORKING FROM ONE DAY TO NEXT. THEN DRIVING DOWN HILL FROM FREEWAY, BRAKES MADE A LOUD SCREECHING SOUND AND THE WHOLE VAN WAS SHAKING I THOUGHT I WAS GONNA LOOSE CONTROL I REPLACE NEW BRAKES AND DRUM ITS BETTER BUT STILL SHAKY GOING DOWN HILL. AFTER MONTH OF OWNING THE CAR I COULD FILL A LIL MISFIRE WHEN I GIVE A LIL GAS BUT JUST THOUGHT ITS AN RT HAS POWER. WELL RECENTLY MY VAN BEEN IN THE SHOP TWICE FOR THE SAME PROBLEM CHECK ENGINE LIGHT CAME ON SHOWS ITS MISS FIRING (IGNITION COILS) AND SPARKPLUGS NEEDED TO BE REPLACED. WELL WE REPLACE ALL SPARK PLUGS AND 1 IGNITION COIL BECAUSE THE OTHER COILS WERE STILL GOOD. THINGS WERE GOOD AND DROVE AROUND FOR 3 WEEKS THEN CHECK ENGINE LIGHT COMES AGAIN. CODE STILL SHOWS IGNITION COIL NEED TO BE REPLACE. THIS TIME REPLACE ALL 6 IGNITION COIL, GUESS WHAT I JUST PICKED UP MY VAN TODAY AND 10 MIN OF DRIVING BACK HOME CHECK ENGINE LIGHT COMES ON AGAIN. TOOK IT BACK TO THE MECHANIC IT STILL MISS FIRING IGNITION COILS. I ABOUT READY TO THROW THIS VAN AWAY. THIS VAN IS ONLY 3 YEARS OLD HOW COULD IT POSSIBLY HAVE THIS MUCH PROBLEMS. IN ADDITION WHEN I TURN ON MY SIGNAL LIGHT ON TO GO RIGHT OR LEFT MY WIPERS WILL GO OFF TOO.
Mfg Campaign: 11231812
Recall Date: Jul 14, 2019
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
BOTH LEFT AND RIGHT PASSENGER SLIDING DOOR LOCKS CAN JAM IN THE LOCKED POSITION MAKING IT IMPOSSIBLE TO OPEN THE DOOR. THIS HAS HAPPENED RANDOMLY TO EACH DOOR WITH NO KNOWN CAUSE. THIS COULD BE A SERIOUS SAFETY PROBLEM IF PASSENGERS CANT EGRESS IN AN EMERGENCY AND IT COSTS SEVERAL HUNDRED DOLLARS TO FIX.
Corrective Action:
BOTH LEFT AND RIGHT PASSENGER SLIDING DOOR LOCKS CAN JAM IN THE LOCKED POSITION MAKING IT IMPOSSIBLE TO OPEN THE DOOR. THIS HAS HAPPENED RANDOMLY TO EACH DOOR WITH NO KNOWN CAUSE. THIS COULD BE A SERIOUS SAFETY PROBLEM IF PASSENGERS CANT EGRESS IN AN EMERGENCY AND IT COSTS SEVERAL HUNDRED DOLLARS TO FIX.
Additional Notes:
BOTH LEFT AND RIGHT PASSENGER SLIDING DOOR LOCKS CAN JAM IN THE LOCKED POSITION MAKING IT IMPOSSIBLE TO OPEN THE DOOR. THIS HAS HAPPENED RANDOMLY TO EACH DOOR WITH NO KNOWN CAUSE. THIS COULD BE A SERIOUS SAFETY PROBLEM IF PASSENGERS CANT EGRESS IN AN EMERGENCY AND IT COSTS SEVERAL HUNDRED DOLLARS TO FIX.
Mfg Campaign: 11231259
Recall Date: Jul 12, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
3 YEAR OLD VAN, PURCHASED NEW, LESS THAN 100K MILES, TRANSMISDON DIED & CAR IS OUT OF WARRANTY. NO HELP FROM DODGE OR DEALERSHIP.
Corrective Action:
3 YEAR OLD VAN, PURCHASED NEW, LESS THAN 100K MILES, TRANSMISDON DIED & CAR IS OUT OF WARRANTY. NO HELP FROM DODGE OR DEALERSHIP.
Additional Notes:
3 YEAR OLD VAN, PURCHASED NEW, LESS THAN 100K MILES, TRANSMISDON DIED & CAR IS OUT OF WARRANTY. NO HELP FROM DODGE OR DEALERSHIP.
Mfg Campaign: 11231002
Recall Date: Jul 11, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
BOTH THE DRIVER SIDE AND PASSENGER SIDE REAR POWER SLIDING DOORS WILL NOT OPEN MANUALLY OR VIA THE POWER BUTTONS ON THE KEY. THE DRIVER SIDE REAR DOOR DID STOPPED OPENING AT 38K MILES AND THE PASSENGER SIDE REAR DOOR STOPPED WORKING AT 46K. THIS IS A SAFETY ISSUE AS WE HAVE CHILDREN IN CARSEATS, AND WE CANNOT OPEN THE DOORS TO REMOVE THEM.
Corrective Action:
BOTH THE DRIVER SIDE AND PASSENGER SIDE REAR POWER SLIDING DOORS WILL NOT OPEN MANUALLY OR VIA THE POWER BUTTONS ON THE KEY. THE DRIVER SIDE REAR DOOR DID STOPPED OPENING AT 38K MILES AND THE PASSENGER SIDE REAR DOOR STOPPED WORKING AT 46K. THIS IS A SAFETY ISSUE AS WE HAVE CHILDREN IN CARSEATS, AND WE CANNOT OPEN THE DOORS TO REMOVE THEM.
Additional Notes:
BOTH THE DRIVER SIDE AND PASSENGER SIDE REAR POWER SLIDING DOORS WILL NOT OPEN MANUALLY OR VIA THE POWER BUTTONS ON THE KEY. THE DRIVER SIDE REAR DOOR DID STOPPED OPENING AT 38K MILES AND THE PASSENGER SIDE REAR DOOR STOPPED WORKING AT 46K. THIS IS A SAFETY ISSUE AS WE HAVE CHILDREN IN CARSEATS, AND WE CANNOT OPEN THE DOORS TO REMOVE THEM.
Mfg Campaign: 11230873
Recall Date: Jul 10, 2019
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
DRIVER SIDE SLIDING DOOR IS STUCK IN LOCK POSITION AND CANNOT BE MANUALLY OR OTHERWISE UNLOCKED FROM THE INSIDE OR OUTSIDE. JUST HAPPENED ONE DAY NOTHING SPECIFICALLY TRIGGERED THE DOOR TO BE STUCK. THE VEHICLE WAS STATIONARY.
Corrective Action:
DRIVER SIDE SLIDING DOOR IS STUCK IN LOCK POSITION AND CANNOT BE MANUALLY OR OTHERWISE UNLOCKED FROM THE INSIDE OR OUTSIDE. JUST HAPPENED ONE DAY NOTHING SPECIFICALLY TRIGGERED THE DOOR TO BE STUCK. THE VEHICLE WAS STATIONARY.
Additional Notes:
DRIVER SIDE SLIDING DOOR IS STUCK IN LOCK POSITION AND CANNOT BE MANUALLY OR OTHERWISE UNLOCKED FROM THE INSIDE OR OUTSIDE. JUST HAPPENED ONE DAY NOTHING SPECIFICALLY TRIGGERED THE DOOR TO BE STUCK. THE VEHICLE WAS STATIONARY.
Mfg Campaign: 11230909
Recall Date: Jul 10, 2019
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
RET'D FROM A WEEK LONG TRIP INTO MY DRIVEWAY, READY TO UNLOAD CLOTHES, ETC. DRIVER SIDE SLIDING DOOR WOULD NOT ACTIVATE, NOR COULD I OPEN IT MANUALLY. TRIED, TRIED, TRIED - BOTH MANUALLY AND WITH KEY FOB & WITH BUTTON ABOVE DASH, TO NO AVAIL. IN EARLY AM LEFT MILITARY FACILITY LODGING IN INDIANA - NO PROB. TOOK TO LOCAL HERTRICH DEALER POCOMOKE CITY, MD. INDICATED 'ACTUATOR' AT A COST OF OVER $700. DECIDED TO CHECK RECALL POSSIBILITY AS A TRUE SAFETY PROBLEM IF MY GREAT GRAND CHILDREN WERE INSIDE. STARTED COPYING ALL THE 2019 COMPLAINTS ONLY TO FIND OUT THAT OUT OF 222 COMPLAINTS THE LARGE MAJORITY ARE RELATED TO THIS PROBLEM. SURELY DODGE SHOULD PUT OUT A RECALL. SUDDEN, UNEXPECTED, HAD BOUGHT 2016 DODGE AS USED CAR W/REMAINING WARRANTY. HAD TO FIX PASSENGER SIDE DOOR WHILE STILL UNDER WARRANTY BECAUSE OF A GROWLING SOUND IN MID 2017. HERTRICH DODGE CAN PROVIDE THOSE DETAILS. YES, I WANT THIS COVERED, AFTER SEEING ALL THE COMPLAINTS JUST IN 2019. WILL INFORM MY DODGE DEALER RE THIS COMPLAINT & AWAIT A RECALL SURELY! CAR HAS OVER 79K MILES. AT 81, DON'T NEED SOMEONE KILLED OR INJURED ON MY WATCH BECAUSE THEY CANNOT EXIT IN AN EMERGENCY! 7/2/19 - AM LVG LODGING FINE; HOME IN DRIVEWAY IT OCCURRED.
Corrective Action:
RET'D FROM A WEEK LONG TRIP INTO MY DRIVEWAY, READY TO UNLOAD CLOTHES, ETC. DRIVER SIDE SLIDING DOOR WOULD NOT ACTIVATE, NOR COULD I OPEN IT MANUALLY. TRIED, TRIED, TRIED - BOTH MANUALLY AND WITH KEY FOB & WITH BUTTON ABOVE DASH, TO NO AVAIL. IN EARLY AM LEFT MILITARY FACILITY LODGING IN INDIANA - NO PROB. TOOK TO LOCAL HERTRICH DEALER POCOMOKE CITY, MD. INDICATED 'ACTUATOR' AT A COST OF OVER $700. DECIDED TO CHECK RECALL POSSIBILITY AS A TRUE SAFETY PROBLEM IF MY GREAT GRAND CHILDREN WERE INSIDE. STARTED COPYING ALL THE 2019 COMPLAINTS ONLY TO FIND OUT THAT OUT OF 222 COMPLAINTS THE LARGE MAJORITY ARE RELATED TO THIS PROBLEM. SURELY DODGE SHOULD PUT OUT A RECALL. SUDDEN, UNEXPECTED, HAD BOUGHT 2016 DODGE AS USED CAR W/REMAINING WARRANTY. HAD TO FIX PASSENGER SIDE DOOR WHILE STILL UNDER WARRANTY BECAUSE OF A GROWLING SOUND IN MID 2017. HERTRICH DODGE CAN PROVIDE THOSE DETAILS. YES, I WANT THIS COVERED, AFTER SEEING ALL THE COMPLAINTS JUST IN 2019. WILL INFORM MY DODGE DEALER RE THIS COMPLAINT & AWAIT A RECALL SURELY! CAR HAS OVER 79K MILES. AT 81, DON'T NEED SOMEONE KILLED OR INJURED ON MY WATCH BECAUSE THEY CANNOT EXIT IN AN EMERGENCY! 7/2/19 - AM LVG LODGING FINE; HOME IN DRIVEWAY IT OCCURRED.
Additional Notes:
RET'D FROM A WEEK LONG TRIP INTO MY DRIVEWAY, READY TO UNLOAD CLOTHES, ETC. DRIVER SIDE SLIDING DOOR WOULD NOT ACTIVATE, NOR COULD I OPEN IT MANUALLY. TRIED, TRIED, TRIED - BOTH MANUALLY AND WITH KEY FOB & WITH BUTTON ABOVE DASH, TO NO AVAIL. IN EARLY AM LEFT MILITARY FACILITY LODGING IN INDIANA - NO PROB. TOOK TO LOCAL HERTRICH DEALER POCOMOKE CITY, MD. INDICATED 'ACTUATOR' AT A COST OF OVER $700. DECIDED TO CHECK RECALL POSSIBILITY AS A TRUE SAFETY PROBLEM IF MY GREAT GRAND CHILDREN WERE INSIDE. STARTED COPYING ALL THE 2019 COMPLAINTS ONLY TO FIND OUT THAT OUT OF 222 COMPLAINTS THE LARGE MAJORITY ARE RELATED TO THIS PROBLEM. SURELY DODGE SHOULD PUT OUT A RECALL. SUDDEN, UNEXPECTED, HAD BOUGHT 2016 DODGE AS USED CAR W/REMAINING WARRANTY. HAD TO FIX PASSENGER SIDE DOOR WHILE STILL UNDER WARRANTY BECAUSE OF A GROWLING SOUND IN MID 2017. HERTRICH DODGE CAN PROVIDE THOSE DETAILS. YES, I WANT THIS COVERED, AFTER SEEING ALL THE COMPLAINTS JUST IN 2019. WILL INFORM MY DODGE DEALER RE THIS COMPLAINT & AWAIT A RECALL SURELY! CAR HAS OVER 79K MILES. AT 81, DON'T NEED SOMEONE KILLED OR INJURED ON MY WATCH BECAUSE THEY CANNOT EXIT IN AN EMERGENCY! 7/2/19 - AM LVG LODGING FINE; HOME IN DRIVEWAY IT OCCURRED.
Mfg Campaign: 11229987
Recall Date: Jul 8, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
RET'D FROM A WEEK LONG TRIP INTO MY DRIVEWAY, READY TO UNLOAD CLOTHES, ETC. DRIVER SIDE SLIDING DOOR WOULD NOT ACTIVATE, NOR COULD I OPEN IT MANUALLY. TRIED, TRIED, TRIED - BOTH MANUALLY AND WITH KEY FOB & WITH BUTTON ABOVE DASH, TO NO AVAIL. IN EARLY AM LEFT MILITARY FACILITY LODGING IN INDIANA - NO PROB. TOOK TO LOCAL HERTRICH DEALER POCOMOKE CITY, MD. INDICATED 'ACTUATOR' AT A COST OF OVER $700. DECIDED TO CHECK RECALL POSSIBILITY AS A TRUE SAFETY PROBLEM IF MY GREAT GRAND CHILDREN WERE INSIDE. STARTED COPYING ALL THE 2019 COMPLAINTS ONLY TO FIND OUT THAT OUT OF 222 COMPLAINTS THE LARGE MAJORITY ARE RELATED TO THIS PROBLEM. SURELY DODGE SHOULD PUT OUT A RECALL. SUDDEN, UNEXPECTED, HAD BOUGHT 2016 DODGE AS USED CAR W/REMAINING WARRANTY. HAD TO FIX PASSENGER SIDE DOOR WHILE STILL UNDER WARRANTY BECAUSE OF A GROWLING SOUND IN MID 2017. HERTRICH DODGE CAN PROVIDE THOSE DETAILS. YES, I WANT THIS COVERED, AFTER SEEING ALL THE COMPLAINTS JUST IN 2019. WILL INFORM MY DODGE DEALER RE THIS COMPLAINT & AWAIT A RECALL SURELY! CAR HAS OVER 79K MILES. AT 81, DON'T NEED SOMEONE KILLED OR INJURED ON MY WATCH BECAUSE THEY CANNOT EXIT IN AN EMERGENCY! 7/2/19 - AM LVG LODGING FINE; HOME IN DRIVEWAY IT OCCURRED.
Corrective Action:
RET'D FROM A WEEK LONG TRIP INTO MY DRIVEWAY, READY TO UNLOAD CLOTHES, ETC. DRIVER SIDE SLIDING DOOR WOULD NOT ACTIVATE, NOR COULD I OPEN IT MANUALLY. TRIED, TRIED, TRIED - BOTH MANUALLY AND WITH KEY FOB & WITH BUTTON ABOVE DASH, TO NO AVAIL. IN EARLY AM LEFT MILITARY FACILITY LODGING IN INDIANA - NO PROB. TOOK TO LOCAL HERTRICH DEALER POCOMOKE CITY, MD. INDICATED 'ACTUATOR' AT A COST OF OVER $700. DECIDED TO CHECK RECALL POSSIBILITY AS A TRUE SAFETY PROBLEM IF MY GREAT GRAND CHILDREN WERE INSIDE. STARTED COPYING ALL THE 2019 COMPLAINTS ONLY TO FIND OUT THAT OUT OF 222 COMPLAINTS THE LARGE MAJORITY ARE RELATED TO THIS PROBLEM. SURELY DODGE SHOULD PUT OUT A RECALL. SUDDEN, UNEXPECTED, HAD BOUGHT 2016 DODGE AS USED CAR W/REMAINING WARRANTY. HAD TO FIX PASSENGER SIDE DOOR WHILE STILL UNDER WARRANTY BECAUSE OF A GROWLING SOUND IN MID 2017. HERTRICH DODGE CAN PROVIDE THOSE DETAILS. YES, I WANT THIS COVERED, AFTER SEEING ALL THE COMPLAINTS JUST IN 2019. WILL INFORM MY DODGE DEALER RE THIS COMPLAINT & AWAIT A RECALL SURELY! CAR HAS OVER 79K MILES. AT 81, DON'T NEED SOMEONE KILLED OR INJURED ON MY WATCH BECAUSE THEY CANNOT EXIT IN AN EMERGENCY! 7/2/19 - AM LVG LODGING FINE; HOME IN DRIVEWAY IT OCCURRED.
Additional Notes:
RET'D FROM A WEEK LONG TRIP INTO MY DRIVEWAY, READY TO UNLOAD CLOTHES, ETC. DRIVER SIDE SLIDING DOOR WOULD NOT ACTIVATE, NOR COULD I OPEN IT MANUALLY. TRIED, TRIED, TRIED - BOTH MANUALLY AND WITH KEY FOB & WITH BUTTON ABOVE DASH, TO NO AVAIL. IN EARLY AM LEFT MILITARY FACILITY LODGING IN INDIANA - NO PROB. TOOK TO LOCAL HERTRICH DEALER POCOMOKE CITY, MD. INDICATED 'ACTUATOR' AT A COST OF OVER $700. DECIDED TO CHECK RECALL POSSIBILITY AS A TRUE SAFETY PROBLEM IF MY GREAT GRAND CHILDREN WERE INSIDE. STARTED COPYING ALL THE 2019 COMPLAINTS ONLY TO FIND OUT THAT OUT OF 222 COMPLAINTS THE LARGE MAJORITY ARE RELATED TO THIS PROBLEM. SURELY DODGE SHOULD PUT OUT A RECALL. SUDDEN, UNEXPECTED, HAD BOUGHT 2016 DODGE AS USED CAR W/REMAINING WARRANTY. HAD TO FIX PASSENGER SIDE DOOR WHILE STILL UNDER WARRANTY BECAUSE OF A GROWLING SOUND IN MID 2017. HERTRICH DODGE CAN PROVIDE THOSE DETAILS. YES, I WANT THIS COVERED, AFTER SEEING ALL THE COMPLAINTS JUST IN 2019. WILL INFORM MY DODGE DEALER RE THIS COMPLAINT & AWAIT A RECALL SURELY! CAR HAS OVER 79K MILES. AT 81, DON'T NEED SOMEONE KILLED OR INJURED ON MY WATCH BECAUSE THEY CANNOT EXIT IN AN EMERGENCY! 7/2/19 - AM LVG LODGING FINE; HOME IN DRIVEWAY IT OCCURRED.
Mfg Campaign: 11229987
Recall Date: Jul 8, 2019
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