Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 F-150, 2018-2020 F-250, F-350, and 2019 Escape vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 21S10
Recall Date: Mar 10, 2021
Consumer Complaints
539 ComplaintsFord Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Ford Escape. The contact stated while driving 55 MPH, the vehicle lost automotive power, with the message “Engine Overheating” displayed on the instrument panel. The contact pulled over and turned off the vehicle however, the vehicle failed to restart. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the failure was due to a cracked engine block that caused coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure. The approximate failure mileage was 84,758.
Corrective Action:
The contact owns a 2019 Ford Escape. The contact stated while driving 55 MPH, the vehicle lost automotive power, with the message “Engine Overheating” displayed on the instrument panel. The contact pulled over and turned off the vehicle however, the vehicle failed to restart. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the failure was due to a cracked engine block that caused coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure. The approximate failure mileage was 84,758.
Additional Notes:
The contact owns a 2019 Ford Escape. The contact stated while driving 55 MPH, the vehicle lost automotive power, with the message “Engine Overheating” displayed on the instrument panel. The contact pulled over and turned off the vehicle however, the vehicle failed to restart. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the failure was due to a cracked engine block that caused coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure. The approximate failure mileage was 84,758.
Mfg Campaign: 11630631
Recall Date: Dec 13, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 Ford Escape. The contact stated while driving 55 MPH, the vehicle lost automotive power, with the message “Engine Overheating” displayed on the instrument panel. The contact pulled over and turned off the vehicle however, the vehicle failed to restart. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the failure was due to a cracked engine block that caused coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure. The approximate failure mileage was 84,758.
Corrective Action:
The contact owns a 2019 Ford Escape. The contact stated while driving 55 MPH, the vehicle lost automotive power, with the message “Engine Overheating” displayed on the instrument panel. The contact pulled over and turned off the vehicle however, the vehicle failed to restart. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the failure was due to a cracked engine block that caused coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure. The approximate failure mileage was 84,758.
Additional Notes:
The contact owns a 2019 Ford Escape. The contact stated while driving 55 MPH, the vehicle lost automotive power, with the message “Engine Overheating” displayed on the instrument panel. The contact pulled over and turned off the vehicle however, the vehicle failed to restart. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the failure was due to a cracked engine block that caused coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure. The approximate failure mileage was 84,758.
Mfg Campaign: 11630631
Recall Date: Dec 13, 2024
Ford Motor Company
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
I have a 2019 Ford escape. I’ve replaced the lightbulbs on both sides several times. The housing has burned out several times not just the bulbs. Twice they have burned out at the same time. The 2019 and the 2017 have the same light fixtures. The 2017 headlights were recalled. I contend that my car should be covered under the recall. I’ve called two local Ford dealers both are familiar with my problem and have told me there’s recall “yet”.
Corrective Action:
I have a 2019 Ford escape. I’ve replaced the lightbulbs on both sides several times. The housing has burned out several times not just the bulbs. Twice they have burned out at the same time. The 2019 and the 2017 have the same light fixtures. The 2017 headlights were recalled. I contend that my car should be covered under the recall. I’ve called two local Ford dealers both are familiar with my problem and have told me there’s recall “yet”.
Additional Notes:
I have a 2019 Ford escape. I’ve replaced the lightbulbs on both sides several times. The housing has burned out several times not just the bulbs. Twice they have burned out at the same time. The 2019 and the 2017 have the same light fixtures. The 2017 headlights were recalled. I contend that my car should be covered under the recall. I’ve called two local Ford dealers both are familiar with my problem and have told me there’s recall “yet”.
Mfg Campaign: 11630141
Recall Date: Dec 11, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Coolant leak in the engine
Corrective Action:
Coolant leak in the engine
Additional Notes:
Coolant leak in the engine
Mfg Campaign: 11630225
Recall Date: Dec 11, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 Ford Escape. The contact stated while driving at an undisclosed speed, the engine started overheating with the high engine temperature warning light illuminated. The contact pulled over to the side of the road and added coolant to the coolant reservoir and waited for the engine to cool down. The vehicle was restarted, and the contact inspected the vehicle and became aware that the coolant reservoir level was low and added coolant. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the engine had failed and needed to be replaced. The vehicle was not repaired. The vehicle was towed to the dealer where the same diagnostic result was provided to the contact. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 90,000.
Corrective Action:
The contact owns a 2019 Ford Escape. The contact stated while driving at an undisclosed speed, the engine started overheating with the high engine temperature warning light illuminated. The contact pulled over to the side of the road and added coolant to the coolant reservoir and waited for the engine to cool down. The vehicle was restarted, and the contact inspected the vehicle and became aware that the coolant reservoir level was low and added coolant. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the engine had failed and needed to be replaced. The vehicle was not repaired. The vehicle was towed to the dealer where the same diagnostic result was provided to the contact. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 90,000.
Additional Notes:
The contact owns a 2019 Ford Escape. The contact stated while driving at an undisclosed speed, the engine started overheating with the high engine temperature warning light illuminated. The contact pulled over to the side of the road and added coolant to the coolant reservoir and waited for the engine to cool down. The vehicle was restarted, and the contact inspected the vehicle and became aware that the coolant reservoir level was low and added coolant. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the engine had failed and needed to be replaced. The vehicle was not repaired. The vehicle was towed to the dealer where the same diagnostic result was provided to the contact. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 90,000.
Mfg Campaign: 11629898
Recall Date: Dec 10, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I purchased my 2019 ford escape 1.5 ecoboost almost 3 years ago and now without any common symptoms I have a manufacture fault caused coolant leak into my engine. To keep my vehicle in a safe driving condition I would need a new $10K engine replacement. Ford negligently did not recall the part that caused the issue.
Corrective Action:
I purchased my 2019 ford escape 1.5 ecoboost almost 3 years ago and now without any common symptoms I have a manufacture fault caused coolant leak into my engine. To keep my vehicle in a safe driving condition I would need a new $10K engine replacement. Ford negligently did not recall the part that caused the issue.
Additional Notes:
I purchased my 2019 ford escape 1.5 ecoboost almost 3 years ago and now without any common symptoms I have a manufacture fault caused coolant leak into my engine. To keep my vehicle in a safe driving condition I would need a new $10K engine replacement. Ford negligently did not recall the part that caused the issue.
Mfg Campaign: 11626869
Recall Date: Nov 22, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
I purchased my 2019 ford escape 1.5 ecoboost almost 3 years ago and now without any common symptoms I have a manufacture fault caused coolant leak into my engine. To keep my vehicle in a safe driving condition I would need a new $10K engine replacement. Ford negligently did not recall the part that caused the issue.
Corrective Action:
I purchased my 2019 ford escape 1.5 ecoboost almost 3 years ago and now without any common symptoms I have a manufacture fault caused coolant leak into my engine. To keep my vehicle in a safe driving condition I would need a new $10K engine replacement. Ford negligently did not recall the part that caused the issue.
Additional Notes:
I purchased my 2019 ford escape 1.5 ecoboost almost 3 years ago and now without any common symptoms I have a manufacture fault caused coolant leak into my engine. To keep my vehicle in a safe driving condition I would need a new $10K engine replacement. Ford negligently did not recall the part that caused the issue.
Mfg Campaign: 11626869
Recall Date: Nov 22, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Ford Escape. The contact stated when the vehicle was started, the check engine warning light illuminated. The contact stated that the failure had occurred while returning home from visiting a nearby town. The vehicle was driven to the residence. The following day, the vehicle was taken to the dealer where it was diagnosed with head gasket failure, coolant intrusion into the engine, and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline and report the failure. In addition, the contact was informed that the repair was not covered under the Customer Satisfaction Program: 21N12. The failure mileage was approximately 68,000.
Corrective Action:
The contact owns a 2019 Ford Escape. The contact stated when the vehicle was started, the check engine warning light illuminated. The contact stated that the failure had occurred while returning home from visiting a nearby town. The vehicle was driven to the residence. The following day, the vehicle was taken to the dealer where it was diagnosed with head gasket failure, coolant intrusion into the engine, and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline and report the failure. In addition, the contact was informed that the repair was not covered under the Customer Satisfaction Program: 21N12. The failure mileage was approximately 68,000.
Additional Notes:
The contact owns a 2019 Ford Escape. The contact stated when the vehicle was started, the check engine warning light illuminated. The contact stated that the failure had occurred while returning home from visiting a nearby town. The vehicle was driven to the residence. The following day, the vehicle was taken to the dealer where it was diagnosed with head gasket failure, coolant intrusion into the engine, and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline and report the failure. In addition, the contact was informed that the repair was not covered under the Customer Satisfaction Program: 21N12. The failure mileage was approximately 68,000.
Mfg Campaign: 11626652
Recall Date: Nov 21, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission failed at 59000 miles had it replaced and it’s failing again a year later
Corrective Action:
Transmission failed at 59000 miles had it replaced and it’s failing again a year later
Additional Notes:
Transmission failed at 59000 miles had it replaced and it’s failing again a year later
Mfg Campaign: 11626252
Recall Date: Nov 19, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Transmission failed at 59000 miles had it replaced and it’s failing again a year later
Corrective Action:
Transmission failed at 59000 miles had it replaced and it’s failing again a year later
Additional Notes:
Transmission failed at 59000 miles had it replaced and it’s failing again a year later
Mfg Campaign: 11626252
Recall Date: Nov 19, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 Ford Escape. The contact stated that while driving at various speeds, the message "Hot" was displayed. The contact stated that the failure had been recurring intermittently. The contact stated that upon inspecting the vehicle, there was sufficient coolant in the coolant reservoir and the engine was not overheating. The contact stated that while starting the vehicle, there was a significant amount of white smoke coming out of the exhaust pipe. The vehicle was taken to the dealer, where it was diagnosed and determined that the engine base had failed, and the dealer determined that the engine needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was not notified of the failure. The failure mileage was approximately 74,000.
Corrective Action:
The contact owns a 2019 Ford Escape. The contact stated that while driving at various speeds, the message "Hot" was displayed. The contact stated that the failure had been recurring intermittently. The contact stated that upon inspecting the vehicle, there was sufficient coolant in the coolant reservoir and the engine was not overheating. The contact stated that while starting the vehicle, there was a significant amount of white smoke coming out of the exhaust pipe. The vehicle was taken to the dealer, where it was diagnosed and determined that the engine base had failed, and the dealer determined that the engine needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was not notified of the failure. The failure mileage was approximately 74,000.
Additional Notes:
The contact owns a 2019 Ford Escape. The contact stated that while driving at various speeds, the message "Hot" was displayed. The contact stated that the failure had been recurring intermittently. The contact stated that upon inspecting the vehicle, there was sufficient coolant in the coolant reservoir and the engine was not overheating. The contact stated that while starting the vehicle, there was a significant amount of white smoke coming out of the exhaust pipe. The vehicle was taken to the dealer, where it was diagnosed and determined that the engine base had failed, and the dealer determined that the engine needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was not notified of the failure. The failure mileage was approximately 74,000.
Mfg Campaign: 11626005
Recall Date: Nov 18, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Took my 2019 escape in for regular maintenance of changing spark plugs and transmission fluid change. My vehicle was running just fine no issues when I brought it in. They did the service and only after a test drive did it start to misfire. Long story short the mechanic found it was issue with a faulty cracked piston in the cylinder which caused antifreeze to leak into the cylinder. The only repair for this is a new engine! I regularly serviced my vehicle several times a year at ford and never once received any sort of recall alerts in the mail, email or ford app nor did any the of ford service technicians mentioned anything during service appointments. Excuse my wording If I didn’t use the correct terms but this is literally the same issue the f150’s are having so I am curious to why mine has not been recalled yet? I have a 5 year old suv that now needs a new engine and ford knows about the fault and they best replace my engine for free this is shady ford. I’m single mom of 3 kids I can’t afford to replace an engine?! That’s why I bought the 2019 escape brand new to avoid stuff like this happening on a older vehicle but now here I am with a vehicle that is un drivable after 5 years!! Please add this model to your recall ford don’t be so greedy it’s your mistake you pay for it!
Corrective Action:
Took my 2019 escape in for regular maintenance of changing spark plugs and transmission fluid change. My vehicle was running just fine no issues when I brought it in. They did the service and only after a test drive did it start to misfire. Long story short the mechanic found it was issue with a faulty cracked piston in the cylinder which caused antifreeze to leak into the cylinder. The only repair for this is a new engine! I regularly serviced my vehicle several times a year at ford and never once received any sort of recall alerts in the mail, email or ford app nor did any the of ford service technicians mentioned anything during service appointments. Excuse my wording If I didn’t use the correct terms but this is literally the same issue the f150’s are having so I am curious to why mine has not been recalled yet? I have a 5 year old suv that now needs a new engine and ford knows about the fault and they best replace my engine for free this is shady ford. I’m single mom of 3 kids I can’t afford to replace an engine?! That’s why I bought the 2019 escape brand new to avoid stuff like this happening on a older vehicle but now here I am with a vehicle that is un drivable after 5 years!! Please add this model to your recall ford don’t be so greedy it’s your mistake you pay for it!
Additional Notes:
Took my 2019 escape in for regular maintenance of changing spark plugs and transmission fluid change. My vehicle was running just fine no issues when I brought it in. They did the service and only after a test drive did it start to misfire. Long story short the mechanic found it was issue with a faulty cracked piston in the cylinder which caused antifreeze to leak into the cylinder. The only repair for this is a new engine! I regularly serviced my vehicle several times a year at ford and never once received any sort of recall alerts in the mail, email or ford app nor did any the of ford service technicians mentioned anything during service appointments. Excuse my wording If I didn’t use the correct terms but this is literally the same issue the f150’s are having so I am curious to why mine has not been recalled yet? I have a 5 year old suv that now needs a new engine and ford knows about the fault and they best replace my engine for free this is shady ford. I’m single mom of 3 kids I can’t afford to replace an engine?! That’s why I bought the 2019 escape brand new to avoid stuff like this happening on a older vehicle but now here I am with a vehicle that is un drivable after 5 years!! Please add this model to your recall ford don’t be so greedy it’s your mistake you pay for it!
Mfg Campaign: 11625647
Recall Date: Nov 16, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
While driving once I exited off the highway the rpm gauge was going up and down before I could exit onto a secondary highway. If I would have continued on the highway and loss acceleration I would have been in danger as well as other drivers because I no longer had control of making the car move. All of a sudden, the car started to slow down and when I pressed the accelerator, the car jerked and would not accelerate so as I pulled over. After I pulled over, I could not get the car to move again and the accelerator would not work at all. Had to call a tow truck. Towed to dealership. Dealership called 2 days later to tell us the transmission needed to be replaced.
Corrective Action:
While driving once I exited off the highway the rpm gauge was going up and down before I could exit onto a secondary highway. If I would have continued on the highway and loss acceleration I would have been in danger as well as other drivers because I no longer had control of making the car move. All of a sudden, the car started to slow down and when I pressed the accelerator, the car jerked and would not accelerate so as I pulled over. After I pulled over, I could not get the car to move again and the accelerator would not work at all. Had to call a tow truck. Towed to dealership. Dealership called 2 days later to tell us the transmission needed to be replaced.
Additional Notes:
While driving once I exited off the highway the rpm gauge was going up and down before I could exit onto a secondary highway. If I would have continued on the highway and loss acceleration I would have been in danger as well as other drivers because I no longer had control of making the car move. All of a sudden, the car started to slow down and when I pressed the accelerator, the car jerked and would not accelerate so as I pulled over. After I pulled over, I could not get the car to move again and the accelerator would not work at all. Had to call a tow truck. Towed to dealership. Dealership called 2 days later to tell us the transmission needed to be replaced.
Mfg Campaign: 11625305
Recall Date: Nov 14, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
A fault in the engine block caused a crack allowing coolant to spill into the engine's cylinders. A powertrain fault occurred with loss of power while driving. The problem has been confirmed and inspected by the manufacturer. Misfires occurred intermittently prior to the failure.
Corrective Action:
A fault in the engine block caused a crack allowing coolant to spill into the engine's cylinders. A powertrain fault occurred with loss of power while driving. The problem has been confirmed and inspected by the manufacturer. Misfires occurred intermittently prior to the failure.
Additional Notes:
A fault in the engine block caused a crack allowing coolant to spill into the engine's cylinders. A powertrain fault occurred with loss of power while driving. The problem has been confirmed and inspected by the manufacturer. Misfires occurred intermittently prior to the failure.
Mfg Campaign: 11625335
Recall Date: Nov 14, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Coolant is going into the engine. Ford will not replace since it is a known issue and not a recall. I've had to replace cylinder 3 and spark plug since car started jolting down the road and wouldn't go past 30 mph. Constantly adding coolant. It is available for inspection upon request. Safety is a big issue since I have 2 kids that are with me in that vehicle. If the engine fails while I'm driving it puts everyone on the road at risk. Local Ford dealership confirmed with me this issue was coolant intrusion. This issue has been ongoing since June 2024 until present Nov 2024. Messages for engine failure have popped up. Overheating has came about. Misfiring popped up.
Corrective Action:
Coolant is going into the engine. Ford will not replace since it is a known issue and not a recall. I've had to replace cylinder 3 and spark plug since car started jolting down the road and wouldn't go past 30 mph. Constantly adding coolant. It is available for inspection upon request. Safety is a big issue since I have 2 kids that are with me in that vehicle. If the engine fails while I'm driving it puts everyone on the road at risk. Local Ford dealership confirmed with me this issue was coolant intrusion. This issue has been ongoing since June 2024 until present Nov 2024. Messages for engine failure have popped up. Overheating has came about. Misfiring popped up.
Additional Notes:
Coolant is going into the engine. Ford will not replace since it is a known issue and not a recall. I've had to replace cylinder 3 and spark plug since car started jolting down the road and wouldn't go past 30 mph. Constantly adding coolant. It is available for inspection upon request. Safety is a big issue since I have 2 kids that are with me in that vehicle. If the engine fails while I'm driving it puts everyone on the road at risk. Local Ford dealership confirmed with me this issue was coolant intrusion. This issue has been ongoing since June 2024 until present Nov 2024. Messages for engine failure have popped up. Overheating has came about. Misfiring popped up.
Mfg Campaign: 11624383
Recall Date: Nov 9, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Coolant is going into the engine. Ford will not replace since it is a known issue and not a recall. I've had to replace cylinder 3 and spark plug since car started jolting down the road and wouldn't go past 30 mph. Constantly adding coolant. It is available for inspection upon request. Safety is a big issue since I have 2 kids that are with me in that vehicle. If the engine fails while I'm driving it puts everyone on the road at risk. Local Ford dealership confirmed with me this issue was coolant intrusion. This issue has been ongoing since June 2024 until present Nov 2024. Messages for engine failure have popped up. Overheating has came about. Misfiring popped up.
Corrective Action:
Coolant is going into the engine. Ford will not replace since it is a known issue and not a recall. I've had to replace cylinder 3 and spark plug since car started jolting down the road and wouldn't go past 30 mph. Constantly adding coolant. It is available for inspection upon request. Safety is a big issue since I have 2 kids that are with me in that vehicle. If the engine fails while I'm driving it puts everyone on the road at risk. Local Ford dealership confirmed with me this issue was coolant intrusion. This issue has been ongoing since June 2024 until present Nov 2024. Messages for engine failure have popped up. Overheating has came about. Misfiring popped up.
Additional Notes:
Coolant is going into the engine. Ford will not replace since it is a known issue and not a recall. I've had to replace cylinder 3 and spark plug since car started jolting down the road and wouldn't go past 30 mph. Constantly adding coolant. It is available for inspection upon request. Safety is a big issue since I have 2 kids that are with me in that vehicle. If the engine fails while I'm driving it puts everyone on the road at risk. Local Ford dealership confirmed with me this issue was coolant intrusion. This issue has been ongoing since June 2024 until present Nov 2024. Messages for engine failure have popped up. Overheating has came about. Misfiring popped up.
Mfg Campaign: 11624383
Recall Date: Nov 9, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Car started having Misfire code around 40,000 miles (September 2023). Spark plugs and coils were changed out twice within a few months of each other. The last technician to replace the coils said it looked like oil was on the spark plugs. Check Engine light still remains on to this day. Around 55,000 miles, noticed coolant was needing to be replaced every other day. Took to Ford Dealership 10/29/24. Video from Technician, shows coolant leaking into engine and stated this is a common problem TSB and we need a new engine ($9,088). Took to local mechanic for second opinion (11/2/24). He found the same issue. Per Ford Dealership, car is out of warranty as of March 2024 (5 year/50,000). This car was purchased used 1/2023 with 26,800 miles. The car hesitates to start. I have to try multiple times to start the car. Called Ford Motor Company 11/06/24 and they stated to file with NHTSA.
Corrective Action:
Car started having Misfire code around 40,000 miles (September 2023). Spark plugs and coils were changed out twice within a few months of each other. The last technician to replace the coils said it looked like oil was on the spark plugs. Check Engine light still remains on to this day. Around 55,000 miles, noticed coolant was needing to be replaced every other day. Took to Ford Dealership 10/29/24. Video from Technician, shows coolant leaking into engine and stated this is a common problem TSB and we need a new engine ($9,088). Took to local mechanic for second opinion (11/2/24). He found the same issue. Per Ford Dealership, car is out of warranty as of March 2024 (5 year/50,000). This car was purchased used 1/2023 with 26,800 miles. The car hesitates to start. I have to try multiple times to start the car. Called Ford Motor Company 11/06/24 and they stated to file with NHTSA.
Additional Notes:
Car started having Misfire code around 40,000 miles (September 2023). Spark plugs and coils were changed out twice within a few months of each other. The last technician to replace the coils said it looked like oil was on the spark plugs. Check Engine light still remains on to this day. Around 55,000 miles, noticed coolant was needing to be replaced every other day. Took to Ford Dealership 10/29/24. Video from Technician, shows coolant leaking into engine and stated this is a common problem TSB and we need a new engine ($9,088). Took to local mechanic for second opinion (11/2/24). He found the same issue. Per Ford Dealership, car is out of warranty as of March 2024 (5 year/50,000). This car was purchased used 1/2023 with 26,800 miles. The car hesitates to start. I have to try multiple times to start the car. Called Ford Motor Company 11/06/24 and they stated to file with NHTSA.
Mfg Campaign: 11623823
Recall Date: Nov 6, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 Ford Escape. The contact stated that while driving at approximately 30 MPH, the temperature gauge moved to Hot, and the message "Engine Overheating, Pull Over Safely" was displayed. The check engine warning light illuminated. The contact stated that upon pulling to the side of the road and parking the vehicle, the temperature decreased completely. The vehicle was taken to the dealer, where it was diagnosed that coolant intrusion into an unknown cylinder had caused the engine to fail. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was 53,000.
Corrective Action:
The contact owns a 2019 Ford Escape. The contact stated that while driving at approximately 30 MPH, the temperature gauge moved to Hot, and the message "Engine Overheating, Pull Over Safely" was displayed. The check engine warning light illuminated. The contact stated that upon pulling to the side of the road and parking the vehicle, the temperature decreased completely. The vehicle was taken to the dealer, where it was diagnosed that coolant intrusion into an unknown cylinder had caused the engine to fail. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was 53,000.
Additional Notes:
The contact owns a 2019 Ford Escape. The contact stated that while driving at approximately 30 MPH, the temperature gauge moved to Hot, and the message "Engine Overheating, Pull Over Safely" was displayed. The check engine warning light illuminated. The contact stated that upon pulling to the side of the road and parking the vehicle, the temperature decreased completely. The vehicle was taken to the dealer, where it was diagnosed that coolant intrusion into an unknown cylinder had caused the engine to fail. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was 53,000.
Mfg Campaign: 11623633
Recall Date: Nov 5, 2024
Ford Motor Company
Defect Description:
TIRES:SIDEWALL
Potential Consequences:
- The tire side walls blew out. There are several tears approximately 2-3 inches long. - It happened going about 55 and maintaining control of the car was difficult. My wife was broke down alone in an isolated area. - I took the tire to Twin State Ford in St Johnsbury VT where it was looked at by the service department. He commented that the sidewalls of the other tires were cracking. He confirmed there was a safety recall on the tires for the year make and model that matched my car but he said my VIN number was not included. Ford number 21S10 recall date 2021-03-09 - A few seconds before the tire blew out the low tire light came on. I called the Ford Manufacture Customer service they said my vin number was not included in the recall and gave me a case number [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
- The tire side walls blew out. There are several tears approximately 2-3 inches long. - It happened going about 55 and maintaining control of the car was difficult. My wife was broke down alone in an isolated area. - I took the tire to Twin State Ford in St Johnsbury VT where it was looked at by the service department. He commented that the sidewalls of the other tires were cracking. He confirmed there was a safety recall on the tires for the year make and model that matched my car but he said my VIN number was not included. Ford number 21S10 recall date 2021-03-09 - A few seconds before the tire blew out the low tire light came on. I called the Ford Manufacture Customer service they said my vin number was not included in the recall and gave me a case number [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
- The tire side walls blew out. There are several tears approximately 2-3 inches long. - It happened going about 55 and maintaining control of the car was difficult. My wife was broke down alone in an isolated area. - I took the tire to Twin State Ford in St Johnsbury VT where it was looked at by the service department. He commented that the sidewalls of the other tires were cracking. He confirmed there was a safety recall on the tires for the year make and model that matched my car but he said my VIN number was not included. Ford number 21S10 recall date 2021-03-09 - A few seconds before the tire blew out the low tire light came on. I called the Ford Manufacture Customer service they said my vin number was not included in the recall and gave me a case number [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11623555
Recall Date: Nov 4, 2024
Ford Motor Company
Defect Description:
WHEELS
Potential Consequences:
In the last six months fourteen of sixteen original equipment lug nuts have had to be replaced because they were "swollen". The dealer was able to do this work but I am concerned for the times when I was not having the vehicle serviced. What if I had had a flat tire and could not change the tire because of this issue? This would put me and the vehicle at risk to find a place of safety to replace the tire.
Corrective Action:
In the last six months fourteen of sixteen original equipment lug nuts have had to be replaced because they were "swollen". The dealer was able to do this work but I am concerned for the times when I was not having the vehicle serviced. What if I had had a flat tire and could not change the tire because of this issue? This would put me and the vehicle at risk to find a place of safety to replace the tire.
Additional Notes:
In the last six months fourteen of sixteen original equipment lug nuts have had to be replaced because they were "swollen". The dealer was able to do this work but I am concerned for the times when I was not having the vehicle serviced. What if I had had a flat tire and could not change the tire because of this issue? This would put me and the vehicle at risk to find a place of safety to replace the tire.
Mfg Campaign: 11622894
Recall Date: Oct 31, 2024
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury